Customer Care Administrator
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Position Overview & Specifications
Full Time Customer Care Administrator
Do you enjoy working in a busy environment on varied tasks? Hybrid working.
We are looking to recruit a Full Time Customer Care Administrator – your duties would include:
- dealing with customer email and telephone enquiries
- updating client details
- general administration
- any special projects that may arise
This is a fantastic opportunity for anyone who seeks to work within a reputable organisation.
Our ideal applicant:
- must enjoy working in a friendly team
- have a confident manner with a flexible attitude
- have good communication skills
- have excellent attention to detail
Office experience essential, plus a solid working knowledge of computer use with programmes such as Microsoft Office and email.
Hours: 37.5 hours per week Monday to Friday and includes one weekend shift per month day in lieu for weekend shift.
Annual rate of pay: £21,500.00
If you would like to be part of a friendly, dynamic and ambitious business, please email: applications@5pm.co.uk with your CV and covering letter.
Please note: 5pm will only contact successful candidates.
Job Type: Full-time
Salary: £21,059.00-£23,404.00 per year
Benefits:
- Employee discount
- Work from home
Schedule:
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Glasgow: reliably commute or plan to relocate before starting work (required)
Education:
- A-Level or equivalent (preferred)
Experience:
- customer service: 1 year (preferred)
Work Location: Hybrid remote in Glasgow
Application deadline: 31/03/2023
Reference ID: CCA
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
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Customer Care Administrator • 5pm.co.uk
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