Warehouse & Logistics Operations Manager

Currently, we are seeking a Warehouse & Logistics Manager to oversee operations at our home, The Shed in Bicester, Oxfordshire.

This skilled multi-tasker will manage the receiving, handling, storing, picking, and packing activities of the warehouse, ensuring that quality standards are met or exceeded. The Warehouse & Logistics Manager must achieve inventory accuracy, coordinate order fulfilment, and track operational excellence.

The ideal candidate is exceptionally detail-oriented and able to manage multiple facets of warehouse operations simultaneously.

Objectives of this role

• Ensure that the warehouse operates at peak efficiency — with customer satisfaction the primary goal — by supervising, organising, and training warehouse employees and establishing, monitoring, and managing operational goals

• Develop warehouse operations systems by determining product handling and storage requirements, equipment utilisation, inventory, gate processes, and delivery methods

• Train and manage the warehouse team to solve day-to-day operational issues and reach short- and long-term performance goals

• Oversee daily operations while controlling and managing inventory and logistics

• Review and prepare workflows, staffing requirements, space allocations, equipment layouts, and action plans that meet company standards for productivity, quality, and customer service

• Maintain a safe and healthy work environment by establishing and enforcing H&S and Food Safety standards and procedures and by complying with legal regulations

• Manage all paperwork and systems for goods entering and leaving the premises, including POD’s, credits and invoicing.

Responsibilities

• Supervise daily warehouse activities, including quality assurance, inventory control, space management, logistics, floor productivity, deliveries and customer service

• Schedule and oversee warehouse team, and manage the flow and quality of work to maximize efficiency and minimize overtime

• Inspect equipment, tools, and machinery regularly, and oversee general maintenance when necessary

• Meet regularly with warehouse leads to analyse productivity and develop actionable plans for loss prevention

• Oversee and manage logistics for transporting products to customers and company facilities, communicating with drivers and partners to ensure efficient delivery of products

Required skills and qualifications

• High school diploma or equivalent

• Three or more years of experience in a warehouse role managing hourly employees

• Proficiency with warehouse procedures and policies

• Excellent problem-solving skills and leadership qualities

• Ability to work collaboratively with all levels of company staff

• Ability to deliver effective feedback, both written and verbal

Preferred skills and qualifications

• Associate’s degree (or equivalent) in logistics or supply chain management

• Experience within a FMCG environment

• License to operate a forklift

Benefits

• 
  25 days annual leave (plus bank holidays) per annum*
• Contributory Pension Scheme*
• Life Insurance Cover*
• 24/7 telephone health & well-being support & counselling service*
• Paid Sick Leave (up to 10 days)*

The role

This role is 5 days out of 7 per week. 45 hours per week.

This job description is intended to illustrate the main duties and responsibilities of this position. It is not intended to be exhaustive and you are advised that the duties and responsibilities may change from time to time.