Sale Assistant

Working at Alectrofag is exciting, challenging, and fast paced with plenty of time for team collaboration! We’re one strong family here at Alectrofag and as part of that family you can expect some great benefits and opportunities to develop your career, including:

- Access to our ‘Your Voice’ forum allowing you to share your views and ideas

- Flexible hours

- Pay: Wage + Weekly bonuses and commission

- Bonuses based on store performance.

- Product & Systems Training.

- Own clothing with company allowance.

You will also get a generous staff discount of up to 20% and on top of that for friends and family 10% discount.

We are fully committed to creating a learning culture in all our stores so from day one you’ll get a great induction, access to our till system, and ongoing support and development to help you grow within your role.

Our 6-week Starter Training Program has been highly successful with staff members empowering them to believe in themselves and their abilities helping them to bring the best out of themselves. So if you’re looking to join a high-performing, energetic and adaptable team and want to have some fun along the way, a Sales Assistant role with Alectrofag could be just what you are looking for!

Ideal Candidate:

We are looking for someone with previous retail and face-to-face sales experience but if you don’t have that and instead have the willingness to learn and genuinely love to help people then we are willing to give you a chance, train you and bring the best out of you and give you the platform you need to prove yourself.

To be part of our team, we’d like you to.... Be hard working, committed and loyal be a confident communicator that enjoys working with customers Self motivated, know how to keep yourself engaged and speak out if you have suggestions to improve the store performance or environment. Be flexible, supportive and always willing to go the extra mile for yourself and for your team. This is your opportunity to be part of something new and exciting here at Alectrofag.

This job is based in Liverpool and you may need to travel to other stores when required.

DBS and References will be required for this job role.

Responsibilities and Duties

- Greeting customers and dealing with them in a timely and polite manner

- Giving advice and guidance on product selection to customers.

- Contribute towards store sales and KPI targets, as well as individual performance targets

- Assist with Stock control

- Being responsible for processing cash and card payments.

- Stocking shelves with merchandise.

- Answering queries from customers and dealing with customer complaints.

- Keeping the store tidy and clean

- Working within established guidelines, particularly with brands

- Keeping up to date with special promotions and putting up displays

- Work well in a team but able to use your own initiative when and where required for the smooth running of the shop floor

- Ad hoc duties

About Alectrofag

Our Vision:
To be the best and fastest expanding retailer in the vape industry. Being the best means, providing outstanding service, quality and value so that we make every customer happy and smile.

Our Values:
People over Money
*Equality *Respect *Honesty *Trust *Team Spirit

Job Types: Full-time, Part-time

Ability to commute/relocate:

• Liverpool: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

• Do you have CBD Health & Beauty Knowledge?

Education:

• GCSE or equivalent (preferred)

Experience:

• Retail sales: 2 years (preferred)
• Customer service: 2 years (preferred)
• Vaping: 2 years (preferred)

Work Location: One location