Usability UX / User Interface UI Designer

Summary of the role:

Amadeus is at the forefront of improving the traveller experience. The Airport Companion App is a major contributor to this improvement. It provides a mobile solution to roaming agents at the airport. Agents equipped with mobile devices (such as iPads) can serve the travellers wherever they are in the airport, reducing the need to use physical desks. Initially designed for iPad (Apple) users only, we have just started an exciting transformation to support more devices and platforms (e.g., Android) and increase adoption among our airline customers.

We are looking for an experienced UX/UI Designer to join our talented team in charge of building this app, based in our London Heathrow office. You will work alongside UX/UI Experts and Designers, Software Development Engineers, Business Analysts and QA, using Agile methodology (Scrum and SAFe). You will work in a multicultural environment with colleagues based across the world in London, Dallas, Bogota and Sydney.

As a UX/UI Designer, you’ll be accountable for the design of the product interfaces and flows based on solutions agreed with the stakeholders (Business Analysts, Product Managers, and the customer themselves).

In this role you’ll:

• Create mobile user-interface designs considering usability/UX principles and mobile design best practices.

• Collaborate with customers and the project team to translate requirements into functional, user-friendly interfaces.

• Run idea and design workshops where necessary.

• Create wireframes and low fidelity mock-ups, drive the review and approval of those designs with both customer and internal stakeholders.

• Review and test the delivered software ensuring that the implementation is usable and adheres to mobile design principles.

• Analyse the testing of those UIs with customers and feedback into the iterative design process where necessary.

• Keep up to date with usability industry trends and best practices and inspire the rest of the project team continually to improve the design of the mobile application.

• Document your solutions, ideas and best practices and tips.

• Be pragmatic.

About the ideal candidate, you’ll have:

• A degree in UX/UI Design or related field, or with other significant UX industry experience.

• Experience as a UX/UI designer. You should be able to demonstrate a portfolio of designs across more than one project.

• Mobile-first design knowledge and experience, including tablet applications. Aware of mobile usability best-practices, techniques for handling multiple-form factors and mobile human computer interaction.

• Strong creativity and visual design skills. Able to present new designs to customers and internal stakeholders.

• Aware of low and high-fidelity design practices and experienced in their application.

• Accessibility and responsiveness aware.

• Familiar with Figma, Sketch, Zeplin and the Adobe product suite.

• Familiarity with end-user testing, observation and analysis.

• Familiar with the Atlassian product suite: Confluence, Jira.

• Familiar with Agile development processes.

• Excellent communication and interpersonal skills, great team spirit, taste for coaching/mentoring, multicultural approach, good analytical and conceptual thinking, customer focus.

• Experience in the travel industry would be a plus.

What we can offer you:

• An extensive range of benefits including an opportunity to work flexibly, 28 days holiday, bonus, pension, healthcare, life assurance, free car parking and discount schemes.

• Work in a company that has been voted as a UK Top Employer for four consecutive years and recognized as a Financial Times Leader in Diversity.

• Skills development and opportunities to innovate, take on project work.

• A place where you can see your ideas come to life.

• Opportunity to work in a multicultural, fun, and supportive global team.

Application process:

• The application process takes 10 minutes to complete.

• You just need to create your candidate profile in our system and upload your resume.

Diversity & Inclusion

We are an Equal Opportunity Employer and seek to hire the best candidate regardless of age, beliefs, disability, ethnicity, gender or sexual orientation.