Customer Account Manager, Covent Garden & Mayfair (London)
This vacancy is published by an accredited employer with authorized corporate payroll and standard compliance adherence.
Transatlantic Cost of Living & Purchasing Power Benchmark
Position Overview & Specifications
You are the face of Bacardi
ABOUT YOU
You are a fun, passionate, driven and target-oriented team player
Responsibilities
- Partner with our customers by building outstanding relationships in the On Trade, understanding their needs, their local consumer and developing and executing solutions.
- To develop winning 360 degree account plans with prioritised customers - to execute best in class commercial brand plans to share codified best practice ways of working
- Deliver on key selling metrics: Brand Distribution, Visibility in Outlet, New Business, Promotion and Financial Targets
- Develop and manage the sales plan for your area based on delivery of Commercial priorities.
- Complete outlet surveys in all customer visits and work in partnership with customers to deliver excellence in execution.
- Responsible for winning new business, retaining and growing existing business.
- Collaborate cross functionally with Marketing and Brand Ambassadors to bring our amazing brands to life, through hosting events and brand activations.
- Develop and maintain regular contact with wholesale partners to mutually grow portfolio within area.
- To develop best in class outlet execution to promote outlet and brand loyalty above and beyond POS
- Work closely with other functions such as Field Sales Execution, Sales Planning, Sales, Finance & Marketing to ensure the best possible delivery against agreed Bacardi Sales KPI’s and targets
- Analyse and process promotional activities and budgets, incorporating ROI analysis
- Support and inspire your colleagues to step change executional excellence and customer management.
Skills and Experience
- Experience in Sales and/or On Trade Management. Spirits and/or Beverage Industry is a distinct advantage
- Demonstrable track record of performance and delivery (results and/or achievements)
- Strong (social) networking and interpersonal skills
- Strong analytical, planning, and time managements skills
- Well-developed communication / presentation skills (Active Listening)
- Apply Creative Thinking
PERSONAL QUALITIES
- You are Pro-active, Goal-oriented and Passionate about delivering results and constantly seek to improve
- You love the consumer. You create strong positive first impressions and easily build those into great relationships with customers
- You find it easy to understand the needs of others and build those into innovative solutions that delight consumers and customers and deliver bottom line results.
- You demonstrate Resilience by overcoming challenges and staying calm under pressure
- You demonstrate entrepreneurial thinking, looking for new ways to achieve better results
Our culture
We share the passion and entrepreneurial flair of our founder and are guided by our three culture pillars - Fearless, Family and Founders, they inspire our Primos to be the best they can be and drive us forward in all we do. But what does this mean?
- Being Fearless; means adopting an agile mindset, being comfortable trying new things and taking risks. We are empowered to question, challenge and innovate.
- Family; We treat each other, and our communities, like Family. Always.
- Founders; The spirit of entrepreneurship is at the heart of everything we do. We see the business as if it’s our own. We do the right thing for the business and we all take accountability for our work.
When you join Bacardi, you become part of our family and gain more than just a job.
Disclaimer: Bacardi is an equal opportunity employer that values workforce diversity. Diversity is core to our business: by embedding diversity into all aspects of our culture, we maximize the opportunity to achieve sustainable business success and growth. The duties and responsibilities described in the role profile might not be a comprehensive list.
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
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Customer Account Manager, Covent Garden & Mayfair (London) • Bacardi
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