Debt Management Officer

Hours: 37 per week

Contract Type: Permanent

Service Area: Business and Finance

Department: Debt Management

Do you thrive in busy working environments and like a challenge? The Debt Management Team is looking for highly motivated and enthusiastic individual to join our team.

You’ll be directly responsible to the Lead Debt Management Officer, playing a key role in all day-to-day debt recovery processes from reminder to settlement of Debts.

You will be able to demonstrate:

• That you are a team player, who enjoys working as part of a team, flexible and adaptable you need to display a ‘can do’ attitude, understand and support the need for continuous improvement and new ways of working
• An ability to, with training, learn new skills
• That you can work both on your own initiative and within a small team
• Comprehensive skills using Microsoft packages in particular Excel and have experience in finance and or debt collection
• That you can make decisions and complete complex tasks within agreed timescales

Successful candidates will benefit from:

• Flexible working, working one/two days a week in the Civic Centre in Keynsham, halfway between Bristol and Bath and easily accessible via car or public transport, with a train station 5 minutes’ walk away
• IT equipment for home working
• Membership of the Local Government Pension Scheme
• 25 days annual leave (pro rata), rising to 30 days after 5 years’ service
• Comprehensive induction training
• Ongoing on the job training and support

Your main place of work will be the award-winning, modern Civic Centre in Keynsham, halfway between Bath and Bristol, easily accessible via car or public transport, with a train station 5 minutes’ walk away.

Why B&NES Council?

We offer a wide range of benefits, to ensure that you are paid fairly for your work, have the flexibility to enjoy a great work/life balance, and have the support you need. These include:

• A competitive salary package
• A range of flexible working and hybrid working options, including flexi-time, four regional offices and home-working, dependent on service requirements
• A generous holiday allowance and special leave provisions
• The Local Government Pension Scheme
• A comprehensive Employee Assistance Programme – whatever life throws at you; we are committed to supporting you and your well-being at work and home
• Professional and personal development including in-house training and accredited qualifications including Aspiring Manager and Leadership Development
• Discount scheme including the VECTIS card that offers numerous local discounts including cycle to work and free entry to numerous local attractions with B&NES

Interested to find out more?

If you are interested in this post and require more details after reading the job description or just to chat through the role and what’s involved, please contact Angela Cox on 01225 396045.

To apply

Please use the online application facility.

For further information on applying please see “Application Form Help” page on the Jobs website.

Bath & North East Somerset Council has one overriding purpose – to improve people’s lives. We have four core values which shape every aspect of our working life and how we look to the future. These values are to be Bold, Empowered, Supportive and Transparent.

Please explain in your application how you could incorporate these values into the role you are applying for.

As an equal opportunities employer, Bath & North East Somerset Council is committed to the equal treatment of all current and prospective employees and is opposed to discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us.

Interview Date: Tuesday 21st March 2023.

Please note the Council operates a policy of prior consideration for roles for any individual on the Council’s at-risk register. This means should a redeployee express an interest in this role, providing they meet the essential criteria for the role, they will be interviewed before any shortlisting or interviewing of external candidates.