Customer Service Administrator
This vacancy is published by an accredited employer with authorized corporate payroll and standard compliance adherence.
Transatlantic Cost of Living & Purchasing Power Benchmark
Position Overview & Specifications
Customer Service Administrator
Norwich
£23,000 per annum
Monday - Friday 8:30am - 5pm - Maternity Cover until Jan 2024 but view to potentially go permanent.
We are looking to speak to candidates who have a background in administration, accounts and customer service for our client in Norwich. You will be assessing the customer's needs and requirements and directing them to the relevant departments and individuals.
Main duties will include:
Answering the phone
Order processing
Communicating with different departments to ensure customer's needs are met
Accurate data inputting
Accounts
If you have excellent IT skills, customer service and at least 2 years experience in a similar customer admin role, please apply today with an up to date CV.
This is a Customer Service Administrator role not a Customer Service Advisor role. There will be an element of General Administration and Accounts within this role so we are looking for candidates with this type of experience.
Please note that this is not a hybrid or work from home opportunity.
Customer Service | Customer Service Administrator | Business Administration | Customer Experience | Business Support | Norwich | Jobs | Temporary | Temp to Perm | Full Time
Job Types: Full-time, Temporary contract, Temp to perm
Contract length: 11 months
Salary: £23,000.00 per year
Benefits:
- Additional leave
- Company pension
- Life insurance
- Wellness programme
Schedule:
- Day shift
- Monday to Friday
- No weekends
Experience:
- customer service (preferred)
Work Location: One location
Reference ID: 470289
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
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Customer Service Administrator • Bell Recruitment
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