Support and Information Officer (Part-time, Norwich)

Cancer affects us all in different ways. We know it can be difficult. Big C is here, across our county, to support anyone affected by cancer in any way.
We have a part time opportunity for Support & Information Officers to join our Charitable Operations team at our centres in Norwich, including our new Dereham Road centre and the centre on the grounds of Norfolk and Norwich University Hospital.
Our Support and Information Officer's enhance the wellbeing of Big Cs service users through the provision of cancer information and support; in person, by telephone and/or video calls, facilitating support groups and referring the users to other beneficial services, such as our physical activity program, health walks, counselling and our wealth of holistic complimentary therapy services.

You will be joining the team at a hugely exciting time as we prepare to open another Norwich centre on Dereham Road which will provide community based support alongside our existing centre in the grounds of the Norfolk & Norwich Hospital. We are immensely proud of how our services and team have developed to meet the needs of service users under the restrictions of Covid-19 and are excited about moving forwards in a way that provides the very best support both in person and virtually.

Big C's Core Values are Respect Empathy Support Trust Honesty. They provide a benchmark for behaviour across the organisation. If you share these values, have the skills and experience to be able to support people who are affected by cancer, including carers, families and the bereaved, and would like to work as part of our small, supportive and friendly team which includes Specialist Cancer Information Nurses and dedicated volunteers, we would love to hear from you.
As a charity engaged with Thriving Workplaces and having been awarded Best Employer Eastern Region Gold Accreditation, we are proud to be able to offer challenging but rewarding work. This is together with a focus on employee wellbeing, equality, and recognition of the importance of a good work/life balance.
The working hours are 28 hours per week to be worked flexibly over 4 days. The salary is £14,848 to £16,248 per annum* (£18,560.00 to £20,310.00 full time equivalent)*. Subject to eligibility/scheme rules, benefits include:

• 5% employer pension contribution
• 33 days holiday per annum (full time equivalent)
• cycle to work scheme
• company sick pay
• life assurance

Please see the full job description and person specification for this role:* *JDPS SI Officer PT 22.02.23.pdf
Big C are committed to safeguarding and promoting the welfare of vulnerable adults, young adults and children and expect all staff and volunteers to share this commitment. This role requires an enhanced Disclosure and Barring Service (DBS) check and a barred list check. Additionally, your application plays an essential part in our choosing the right person for this position.
Closing date for applications: Sunday 26th March 2023. Please note that this is a popular role and and that this vacancy may close earlier if sufficient applications have been received.

Job Types: Full-time, Part-time

Salary: £18,560.00-£20,310.00 per year