Beauty Operations Manager

THE ROLE

The Beauty Operation Manager role will be multi discipline & act as Showroom/Treatment room manager for a new beauty concept in Soho.

There will be 3 pillars of responsibility:
Deliver overall operational requirements of showroom space
Run the store
Manage treatment room

YOUR TEAM
As an established and much-loved household name, you know all about our high street roots and bricks and mortar stores. Now, we’re looking to the future. Since 2021, we’ve embraced some changes. We joined the boohoo group and have transformed into a primarily digital brand. Our vision is to be the UK’s leading online department store and make our mark on the international market. We strive to become the number one destination for fashion, beauty and home. That’s why we need you.

WHAT YOU'LL BE DOINGOversee running of store from set up to live trading environment
Manage the beauty consultant

Be the ‘go too’ for all beauty showroom needs – the face of the showroom

Accountable for driving sales KPI’s

Work with marketing & creative teams to push the brand concept forward

Support to bring to life all IRL marketing activations with 3rd party Brands ie. Masterclasses, takeovers, materials, POS, campaigns

Manage scheduling and operations of all IRL, above the line marketing launches

Manage scheduling of the treatment room in store & programming

Work with B&M/DC to deliver optimal ranging, stock levels & deliveries

Stock take/Store maintenance and compliance

Live and breathe beauty, brands and new innovation

Build brand reputation in the industry

Work with brands/b &m on treatment room occupancy – create owned rosta of treatments with suppliers and manage the brand takeover treatments

Strong at brand & customer relations

Internal stakeholder management

Comply and meet retail standards

Work with merch to optimise stock levels

Brand “go too” for training and educational needs

MORE ABOUT YOU

A relevant beauty qualification is desirable

Experience running a salon environment

Qualified MUA preferrable

Extensive and up-to-date knowledge of beauty trends, skincare products, and cosmetics.

A passion for the beauty industry.

Experience in sales, retail, or related field may be preferred.

Excellent customer service and sales abilities.

Strong communication and interpersonal skills.

Good analytical and problem-solving skills.

A friendly personality and professional appearance.

An entrepreneurial spirit to help drive the new beauty store concept alongside the retail and buying team

WORKING WITH US

To succeed here, you must love working at pace. It’s relentless, but we love it. Change is a certainty – you need to adapt and be agile. We want you to challenge the status quo, innovate and be open to trying new things.

We’re always pushing boundaries. We empower our people, giving them freedom and autonomy to learn and grow in their roles. We’re passionate, agile, creative and one team.

WHY JOIN US

We’ve set our sights on dominating the global e-commerce fashion market, and because we’re 13 brands (and counting), there are plenty of opportunities to grow your career. Our mission is to create a workplace where everyone is respected, their individual differences are valued, and they can be themselves at work without exception.

• Discretionary Bonus %
• Contributory Pension %
• Private Medical Insurance
• 25 days holiday + Bank Hols and the opportunity to buy up to 5 days extra per year
• Free season ticket loan
  You’ll get the opportunity to take part in our various share schemes
• Core hours enable you to flex your working times around your needs on an ad hoc basis
• Benefits that support your health and wellbeing
• There’s up to 40% discount off all our brands

With HQs in Manchester and London and offices across the globe, a buzzing atmosphere combined with a family feel at Coast London.

#LI-ER1 #Retail #beauty