L1 SOC Analyst

boxxe powers businesses to operate more efficiently through digital transformation. The boxxe SOC provides assurance to our customers that when they partner with us, they are better protected through a world-class service that is trusted. To offer a fuller capability we need your drive and enthusiasm to use the latest technologies and ways of working to achieve this.

Your Mission

Working within our scheduled rota and secure facilities you will identify and mitigate real-time risks to boxxe and its customers. Our facilities, tooling and ways of working are modern, exciting, and immersive, you will be trained within an Academy to help you accelerate your career.

You will work within a team of Analysts to provide continuous monitoring and remediation. You will be inquisitive, analytical and curious about cyber security, including how we can secure against new and emerging threats.

How you’ll fit in to the big picture

Our team has transformed significantly, invested in technology and improved the ways that we operate to be lean and technology assisted. We have expertise in Engineering and Threat Awareness alongside other Analysts that you will work with.

Services is a core focus for our continued growth, and as such we hire and invest in talent, to give our people a good experience. We are serious about what we do but equally understand we should enjoy what we do. You will join a dynamic team with different skills and talents. You will be key in providing more dedicated attention to our customers and allowing our other team members to grow out other team capabilities.

You will take part in a shift-rota, typically consisting of 8 hours per shift, 5 shifts a week, for a maximum of 40 hours a week. You will be working Days (8am-5pm), Evenings(5pm-1am) or Night shifts (1am-9am) on weekends and bank holidays. We ask that you are flexible and can accommodate this. We may refresh the rota and provide notice to you ahead of any schedule changes that affect you.

You will be eligible for a shift allowance of up 15% of your salary based on your shift pattern.

What you’ll be doing

• Triaging Alerts and Escalation of prospective incidents to Line 2
• Active communication with Customers and handling of requests
• Perform Vulnerability Scanning and Management
• Conduct Incident Response activities according to Playbooks
• Contribute to Playbook Designing activities
• Execute Prescribed Cyber Attacks
• Asset and Log Management
• Curating and Tuning Detection Rules
• Any other duties commensurate with the role

What experience we think you’ll need

• Knowledge of SIEMs and Vulnerability Scanners
• How to assess Vulnerabilities
• Resolving incidents in a calm and timely manner
• Strong relationship building skills
• Cool, calm and collected under pressure
• Understanding of cyber-attacks, their tactics, preventative steps and remediation advice
• Ability to gain vendor and professional certifications
• Critical Thinking and investigative

At boxxe we believe that business should be about more than just profits. Sustainability is a core value. We are committed to reducing our environmental impact, encouraging inclusive working environments, and trading ethically. Everyone at boxxe is responsible for considering the impact of their actions on the environment and for reducing our carbon footprint through embracing Work from Anywhere (in the UK) principles, minimising travel by using virtual technology and adopting sustainable practices.

boxxe embraces diversity. As an equal opportunity employer, we are committed to building a team that represents a variety of backgrounds, perspectives, and skills. boxxe does not discriminate based on race, religion, colour, national origin, sexual orientation, gender identity, age, marital status, veteran status, or disability status. All our employment is based on qualification, excellence, and business need.