Visitor Assistant x11

We are looking for Visitor Assistants to join the Operations Team at Bristol Culture and Creative Industries. Bristol Culture and Creative Industries delivers city wide festivals, events, exhibitions and world class museums; be a part of the city’s dynamic, vibrant and forward thinking team.

We currently have various vacancies across our teams and sites on different working patterns.

Based at Bristol Museum and Art Gallery and M Shed. Permanent, Part Time working 21.75 hours on a rota 9:30-17:15 (either Tuesday/Wednesday or Thursday/Friday and alternate Saturday/Sunday) x8

Based at historic houses (Blaise Museum, Georgian House Museum and Red Lodge Museum) working annualised contracts working 6 hours per day 10:15-16:15 4 days a week (Sat-Tue at Georgian house and red lodge and Thu-Sun at Blaise) 1st April until 31st December and do not work 1st January till 31st March but are paid 18 hours all year round x3

We are looking for individuals who will deliver an outstanding service by providing an efficient visitor service and welcome, who will engage, inform and inspire visitors whilst at all times remaining security conscious and vigilant and assisting with the day-to–day operation.

You will have the passion and drive to define and deliver our commitment to customer care. You will ensure the safety and security of staff, visitors, buildings and museum artefacts. An interest on the work of Bristol Culture and Creative Industries and its museum collections is a must.

You will be part of a team of Visitor Assistants and supported and managed by a Front of House Team Leader.

Our roles include working across all our sites Bristol Museum and Art Gallery, M Shed Museum, Blaise Castle House Museum, The Georgian House Museum and the Red Lodge Museum as required.

The role may include manual tasks and you will be expected to undertake relevant training to support your role. Training may take place outside of contracted hours, all training is paid

The application process is the same for these roles, you will be asked to express a preference at interview stage.

Why Bristol City Council?

At Bristol City Council, we go that extra mile for our people; we offer a work environment which is fast moving and supportive, giving you the chance to use your skills and develop new ones within a high-profile organisation.

Join us and you’ll receive an excellent rewards package including membership of the Local Government Pension scheme, and a generous annual leave allowance. In addition, you’ll be working in a supportive environment where you’ll have the chance to make Bristol a better place and contribute to its future.

How do I apply?

If you share our values and are ready to be part of our exciting journey please select the apply button below.

To be shortlisted for interview you’ll need to demonstrate how you meet each of the essential criteria in the Person Specification within the Further Information section of your application. On occasion we will receive high numbers of applications, we may then shortlist against the desirable criteria along with the essential criteria, so if you can, please demonstrate how you meet this in your application.

At Bristol City Council, we value having a workforce as diverse as the city we serve. We therefore welcome, develop and promote people from all sections of the community. We particularly welcome applications from Young people, Black, Asian & Minority Ethnic and Disabled candidates who are currently under-represented within this Service of Bristol City Council. Appointments will be made on merit.