BA Cityflyer Operations Controller

About Us

This is an exciting time in BA Cityflyer to join our Operations Control Centre as an Operations Controller. This role supports BA Cityflyer and BA Euroflyer flying programme from our hubs at London City and London Gatwick, to some of the most desirable European destinations. Our agile operation allows us to serve our customers with the premium British Airways’ service that makes us the nation’s flag-carrier.

If you think that we could be your next home carry on reading for details on the role, we can’t wait to hear from you.

We are a British Airways’ subsidiary, as a colleague you will experience a small and friendly culture where we know one another, and where you can create impact and value from day one. As part of the British Airways’ group you will benefit from working with colleagues who are experts in their fields and feel proud to work for an amazing brand.

About the Role

You'll control the airline operation on a shift-basis in line with the commercial, operational and safety aspirations of the Company and within the operational, safety and statutory procedures within the EASA reregulation's. You'll need to have previous experience as an Operations Controller handling the complexities of an operational environment.

About You - experience and knowledge required

• Experience of working within financial constraints and delivering cost effective solutions
• Proven & demonstrable commercial awareness
• Previous experience in a Ground Services or Customer Services role
• Thorough knowledge of operations, crew control, air traffic and airline operating procedures
• Knowledge of Flight Time Limitations
• Knowledge of Eurocontrol’s slot management systems
• Thorough knowledge of AIMS system
• Sound understanding of EU / EASA OPS
• Sound knowledge of Crew Control function

About Our Offer

• Eligible for extensive British Airways worldwide staff travel benefits from your first day of employment
• Unlimited discounted airfares for your friends and family
• Discounts at selected car hire, hotels and retail stores
• Pension scheme and life assurance
• Cycle to work scheme
• Car leasing scheme

Next Steps

If you are interested in finding out more or this sounds like the role for you – please initially proceed to the job description to check you can meet our essential criteria.

At BA Cityflyer, we are committed to creating a diverse and inclusive place to work where we can ALL be ourselves. We welcome applications from across our diverse communities to reflect our global business.

Please note that we no longer require applicants to inform us of current salary or salary expectations, so please leave these blank on the application form. We are in the process of having this removed from the process. All that we ask, is that you have read the salary banding and understand that any offer of employment will be made within the band and taking experience into account.

We reserve the right to close this vacancy earlier than the closing date should we receive a sufficient number of applications.