Casual Shop Assistant

Location: Newcastle, Northumberland, Sunderland, South Shields (will cover various areas)
Hours: Flexible
Contract type: Casual
Salary: £10.42 per hour

Are you a retail superstar who’s passionate about helping make a difference?

We’re hiring!

The British Red Cross is looking for a dynamic shop assistant to join our friendly charity shop team in Newcastle, Northumberland, Sunderland, South Shields (will cover various areas). This is a fantastic opportunity to enhance your retail skills whilst contributing to our cause of helping people in the local community, across the UK, and abroad.

Retailing with a difference

Helping people in crisis begins at your local charity shop.

Full of pre-loved clothing, accessories, gifts, and more, our 300 shops across the UK are home to over 5000 volunteers and 700 paid staff. We’re one big team that loves meeting people from all walks of life.

As a shop assistant, you will work closely with the shop manager, shop staff and volunteers, and other Retail teams, to support customers and donors, as well as ensuring targets and objectives are successfully met. You will help present an excellent image of the British Red Cross, providing a brilliant experience and shopping environment for our customers.

Working on the shop floor, you will be the first point of contact for our customers, operate the till, and create eye-catching displays. Behind the scenes, you will be responsible for sorting stock and preparing items for display.

This role could be for you if:

You have previous experience of working in a retail environment and are confident with cash handling duties.

You're a strong communicator who thrives on delivering excellent customer service and enjoys meeting lots of different people.

You're commercially savvy who understands the importance of hitting targets.

What will you get from this role?

Working at one of the UK’s largest charities, you’ll enjoy a range of benefits:

Training – a comprehensive induction programme
Autonomy – use your creative freedom to fashion displays that your customers will love
Team working – you’ll be part of a friendly team dedicated to making the shop a success
Flexible working – we’ll do what we can to make sure you can work in a way which suits you and your lifestyle
Learning opportunities – benefit from a range of personal development and skills-based learning programmes, and learn about important topics such as diversity and inclusion
Career opportunities – we’ll support you to navigate your career through options such as job shadowing, secondments, and apprenticeships
Discounts – access to brilliant discounts on everyday products through the Blue Light Discount Card and our own employee benefits.

You’ll enjoy other benefits such as 36 days holiday, option to buy additional holidays and up to 6% pension contribution. Check out our staff benefits brochure for more information.

The closing date for applications is 12th May 2023 We will be reviewing application as the campaign progresses and encourage an early application.