Commission Team Member

Commission Team Member

Bupa Place, Manchester, M50 3SP

Hybrid Working options (up to 3 days WFH)

Permanent, Full time, 37.5 hr/week

Salary range from £25,700 & fantastic benefits

Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.

Working in our support functions you’ll play a key part in helping our customer facing colleagues deliver exceptional standards of customer service and patient care.

No matter your role, you’ll have an opportunity to do work that matters. Making a difference to the lives of our customers each and every day.

Role Overview

As a Commissions Team Member, you will ensure that all Audit reports are completed promptly to ensure commission is paid accurately and correctly.You will also ensure that all Paycycles are completed accurately and promptly and that all Robotics processes are run smoothly, and all exceptions are worked and investigated.In this role you will support with projects and propose and support streamlining processes and process improvements.

What you’ll do:

• Communicate effectively with all stakeholders, creating strong supporting relationships.
• Ensure all broker commission payments are processed accurately, efficiently and in a timely manner to the deadlines specified.
• Ensure that all Paycycles and Audit reports are completed accurately and promptly to permit timely and accurate payments to brokers.
• Provide support and assistance to Team Leader, Manager and other Team Members.
• Ensure customer queries are prioritised and resolved in a timely manner.
• Manage own workload to a consistently high standard and ensure teamwork is promoted throughout the team and the rest of Bupa.
• Take an active role in any departmental projects or key department objectives.

What you’ll bring:

• Good experience of Commission
• Proven numeracy skills and the drive to work with attention to detail.
• A customer service ethic and a professional telephone manner are essential.
• Experience of computerised systems and good keyboard skills.

Why Bupa?

We are a health insurer and provider. With no shareholders, our customers are our focus. We reinvest profits into providing more and better healthcare for the benefit of current and future customers.

Our benefits are driven by what matters to our people. It’s important to us that these benefits support a work-life balance that keeps people healthy, both mentally and physically. You will be eligible for:

• 25 days holiday, increasing through length of service, with option to buy or sell
• Bupa health insurance as a benefit in kind
• An enhanced pension plan and life insurance
• Annual performance-based bonus
• Onsite gyms or local discounts where no onsite gym available
• Various other benefits and online discounts

Diversity and Inclusion

Bupa is committed to making sure that every applicant is assessed solely on personal merit and qualifications. We actively celebrate the diversity of our colleagues and provide an inclusive environment so you can bring your true self to Bupa. We’ll make sure you are treated fairly. That’s why we’re happy to offer reasonable adjustments as part of our recruitment process to anyone that needs them.

Whether you’ve found your feet or are discovering a new path.

Welcome to a place that celebrates you.

This isn’t where you've been.

This is where you're going.

This is what we have belief in.

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