Partner Manager

Job description

Partner Manager

Location: London (Hybrid)
Length: ASAP until September 2023
Rate: £46.15 p/h
Hours: 9am – 6pm

Job Description:

• Manage relationships with multiple high stakes partners as a key contributor to drive broader partner strategy.
• Contribute to the identification, creation, negotiation, and implementation of effective business development agreements that drive results for our client.(e.g., bilateral agreements, standardized MOCA templates).
• Contribute to the identification, creation, negotiation, and implementation of effective business development agreements that drive PA results.
• Contribute to account/partner scoping, development, and prospecting decisions and manage account priorities and allocation of resources.
• Own budgetary requirements and technical and business justification to meet project requirements.
• Allocate resources within projects, informing and escalating appropriately when external factors impact execution.

Challenge

• Help resolve partner issues and inquiries, business or technical, with multiple approaches to reach an optimal solution.
• Build new processes and procedures with foresight to anticipate and address future issues.
• Help the team navigate through the implications of problems with known solutions.
• Proactively identify ways to grow business in the ecosystem, including setting up new partnerships, pivoting or wave down existing partnerships.
• Develop and execute complex/first of a kind ecosystem initiatives with one or several partners.

Influence

• Influence across the team and with Product, Engineering, Legal, and other cross-functional teams to align resources and direction for go-to-market strategy and/or partner initiatives.
• Develop rich relationships, internally and externally, offering support and direction to team members and advocating internally for partners.
• Develop, maintain, and manage relationships with partners, acting as a primary contact for a partner list.
• Guide the integration of multiple adjacent partner plan timelines, goals, and objectives.

• Actively ensure the integration of the team's activities and deliverables with other related projects or teams.
• Act as subject matter expert for managed partners and industry/vertical/market.
• Utilize comprehensive knowledge of relevant our client-wide processes and partner ecosystems.

Skills:

Consultative skills
Ability to understand stakeholder needs through dialogue before conducting analysis and making recommendations.

Contract knowledge
Ability to interpret legal documents and collaborate with attorneys to ensure the drafting of contract language reflects business needs and intents.

Customer conversations
Ability to utilize open, closed, and leading questioning techniques to understand underlying beliefs, motivations, and causes for behaviors, needs, and desires.

Customer research
Knowledge of the customer's organization, industry, competition, and end-customers.

Data-driven analysis and reporting
Ability to combine technical and financial data to differentiate and position the value of our client's products, services, and solutions to create competitive advantage.

Industry knowledge
Ability to analyze and apply industry, market, and organizational information to strategies and plans.

Objection handling and negotiation
Ability to navigate through the sales process using techniques to help customers reach mutually agreed outcomes within a deal.

Operations management strategy
Ability to leverage standards-based business practices to ensure materials, equipment, and technology deliver efficient and effective business outcomes.

Opportunity and pipeline management
Ability to discover opportunities to deliver expanded customer value by effectively managing the pipeline throughout the entire sales/customer lifecycle.

Persuasion skills
Ability to gain commitment to a product, service, or idea from partners, customers, and stakeholders using data and appropriate communication or storytelling methods.

Project/program management
Knowledge of the process of managing several related projects or programs, often with the intention of signing deals.

Relationship building
Ability to build trusting, collaborative relationships and rapport with different stakeholders and businesses. This includes being approachable, engaged, authentic, and relating well to people regardless of personality or background.

Situational leadership
Ability to interact confidently, clearly and respectfully with others, especially senior leaders of the organization, to present/defend/clarify concerns or issues regarding an existing project, program or solution. This includes the ability to effectively address difficult questions, handle pushback from a high-level audience, and maintain a professional demeanor while engaging in difficult or sometimes high-pressure situations.

Stakeholder management strategy
Ability to positively influence individuals in a customer's organization who can help others make a conscious decision on the proposed product, service, or solution.

Interested? Please apply today!