Director of Franchise Recruitment

Caremark is one of the largest UK home care franchisors with over 120 franchise offices operating in the UK and internationally. Our franchisees operate in the heart of their communities as passionate ambassadors of personalised care in customers’ homes. Our services range from providing that little bit of extra help with daily life, to the more complex care for conditions like Dementia. With a reputation for excellence since our inception in 2005, we have grown to become one of the leading UK providers of home care services.

With the vision of expanding the network by 50% over the next five years, we are looking for an experienced person to recruit Franchisees with a vibrant personality and an understanding of Franchising. This role is fast paced and includes thorough market research and establishing creative ways of attracting the right calibre of people to buy a Franchise Business.

Responsibilities include:

• Manage the delivery of franchise recruitment in line with the business’s targets and needs.

• Manage the end-to-end franchisee recruitment process.

• Positively promote and market the recruitment of franchisees across all franchise media.

• Manage lead generation and lead handling using CRM software.

• Processing leads in a timely and professional manner and adding them to the software.

• Sending out relevant information to prospects seeking Franchising opportunity.

• Follow-up leads with phone calls.

• Effectively and professionally presenting and communicating the franchise model to all prospective franchisees at such meetings and discovery days.

• Follow up after meetings and supporting prospective franchisees through all stages of the recruitment process up to and including execution of the franchise agreement.

• Assisting prospects with Business Plans

• Liaising with professional advisors such as banks, solicitors and accountants.

• Monitoring Franchise recruitment activity and generating franchise recruitment activity reports for senior management team.

• Researching territory in the UK.

• Maintain current market knowledge.

• Attending events and exhibitions, as needed

• From time to time, carry out duties that may fall outside the summary of the role at the request of the Directors that are within the scope and spirit of Employment.

Personal attributes:

• A bright and ambitious individual with Franchising, Sales or Recruitment experience.

• Good understanding of P&L’s, Balance sheets, Business plans etc.

• Excellent interpersonal skills.

• Good attention to detail.

• Excellent telephone manner.

• Customer focussed approach.

• Familiar with social media platforms and metrics.

• Excellent computer skills.

• Be aware of leading trends in franchise recruitment via related internet sites and the BFA.

Job Type: Permanent, Full time

Salary: £50,000 – £90,000 per annum (Incl OTE)

Benefits: 33 days of holidays (including 8 bank holiday), pension scheme, eye test vouchers, life assurance, personal development budget every year, free wellbeing counselling

Location: Office based in Worthing, West Sussex (with one day work from home and flexi timings that can be discussed during the interview)

Reports to: Joint CEO