Logistics Planning Specialist

Summary:

• Shift pattern - 4 on, 4 off
• Salary: £28,600 per annum plus great perks and benefits

About Cazoo and our culture:

In just four years, we've transformed the car buying experience in the UK. Now we're on a mission to no.1, and we're seeking the best talent to push us onwards and upwards.

Right now, we are looking for people who want to maximise their impact – for their careers, colleagues, customers, and the communities they work within. People who want to learn with the best, take the initiative and love the challenge of working in a constantly evolving organisation. Driven to make a positive impact on others and want to be part of building a strong community at work. Who will value our unique fusion of industries and will collaborate, support and value others for the differences they bring.

About this role and the impact you will have:

We're looking for an exceptional Logistics Planning Specialist to join our excellent team at Cazoo, helping to transform the way people buy used cars and making buying a car no different to buying any other product online today.

Working in a dynamic and fast-paced team reporting to the Senior Logistics Team Leader you'll have the responsibility for ensuring that our vehicle deliveries and collections and internal movements are optimally, efficiently and cost-effectively planned using the available transport resources.

We're offering our Customers delivery slots throughout each day, and you'll be ensuring that movements of vehicles are planned onto multi-car and single-car transporters, or directly with a driver, to deliver the sold vehicle within the delivery slot chosen by the Customer.

Partnering closely with members of the Logistics team you'll ensure that the daily plan is fit for purpose and optimised to maximise delivery quality and customer satisfaction, you'll be directly liaising with our Customer Service team, ensuring any potential issues (for example access or safety) are appropriately considered and resolved. This is a data-driven role and success will be measured through multiple KPIs focusing on delivery performance and efficiency.

You'll have access to the technology and tools that you need including leading logistics systems which you'll be familiar with using effectively to drive optimal efficiency and experience.

You will be someone that enjoys working in a fast-paced environment with a hands-on attitude and at heart with a data-driven mindset, sharing fresh ideas for how to apply best practices to improve efficiency by reducing operating costs while increasing productivity.

What you will be doing:

• Responsible for the short, medium and long-term planning cycles which will involve using estimated sales figures, predicting based on known trends where these are likely to fall regionally and ensuring we have enough resources deployed in the right places to meet our customer's aspirations.
• Understanding trends, in particular, regional trends in sales volume will be crucial to forecasting resourcing needs and building our hub infrastructure in the right place, so that we can better service our Customers whilst at the same time being as efficient as possible with our resources.
• Reviewing each regional hub's daily plan to ensure that it is optimised and then handing it over to the delivery coordinators to implement and manage.
• We will constantly be looking to refine and improve our delivery performance through analysis of delivery journeys and how they can be turned into more precise delivery slots for customers to choose from.

We're looking for some with:

• Planner experience with multiple resource types across multiple locations.
• Experience in home deliveries of high-value items and slot bookings
• Good communication skills.
• Problem solver; likes a challenge.
• Experience operating in highly customer-centric businesses.
• Experience working in a dynamic and changing environment.
• Experience in monitoring and managing strict SLA's.
• Proven ability to analyse and interpret information effectively to improve performance. Therefore need to be highly proficient in all Microsoft Office applications including Excel.
• The right mindset and cultural fit are critical in our consumer-obsessed, entrepreneurial, data-driven and collaborative start-up, with a huge ambition to transform automotive retailing in the UK.

Benefits:

Wherever you work at Cazoo, you'll have what you need to be at your best. Our rewards, benefits, and initiatives have been created so you can make a big impact on your career, your colleagues, our customers and the communities we are a part of.

Along with a competitive salary, we offer an outstanding benefits package, including an annual bonus and 25 days holiday (plus an extra day for your birthday). At Cazoo we are passionate about well-being as such we provide an annual wellness fund and are partnered with a leading healthcare provider. We also offer up to 5% salary-matched pension schemes, along with life insurance and critical illness cover.

We know that diverse teams make better teams and we are an equal-opportunity employer who values diversity and inclusivity. We do not discriminate on the basis of gender, race, age, sexual orientation, colour, religion, national origin, disability status or marital status.