Business Support Officer

Cheshire West and Chester Council brings a fresh and energetic approach to providing top quality services for its many customers and communities. West Cheshire is a place where everyone can Thrive – through our core values of Teamwork, Honesty, Respect, Innovation, Value for Money and Empowerment.

Youth Justice Services are looking for a Business Support Officer to join a busy team which works with young people to reduce the risk of further offending and to make communities safer.

The post holder would be part of a business support team which provides a flexible and responsive business and administrative support service to a wider staff team. The role will include a variety of clerical and administrative support through typing a range of documents, and accurate recording of information on a case management database.

It will also include being the first point of contact for telephone calls from young people parents and professionals from other agencies, arranging meetings, and responding to enquiries from members of staff and the public.

There will be a need to complete high standard minutes in relation to meetings which at times can be complex, sensitive and emotionally demanding.

The post holder will be required to carry out all duties with due regard to confidentiality and data protection regulations. As the post involves some contact with, and information about young people, a DBS will be requested to consider criminal convictions. As an organisation who work with young people who have offended, criminal convictions would not prevent applications being considered, but would need to be disclosed, and discussed at interview.

There will be training and induction arrangements agreed with ongoing supervision in place with a business support manager

Youth Justice Services is an organisation that work across Cheshire West, Cheshire East, Halton and Warrington. This post will be based at Wyvern House Winsford, with the ability to work from home on occasions and with agreement of the business support manager. The post could also involve occasions where there is a need to travel to and work from the other areas that we work across to meet the demands of the service.

If you have enquiries about the post, please contact one of the team managers on 03451450055

Please note that this job is subject to a Disclosure and Barring Service (DBS) check.

To find out more information about what it is like to work for Cheshire West and Chester Council including our rewards and benefits please see www.cwcrecruitment.co.uk

No candidate will meet every single requirement - if your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you!

Cheshire West and Chester Council are committed to equality and diversity in employment. Please see the Equality Policy for more information.

Cheshire West and Chester Council have adopted a Local Living Wage for our employees which means that all employees will receive a minimum of £10.90 per hour for all contracted hours.

For any technical enquiries please email Sourcingteam@ecwip.co.uk and quote job reference number in all correspondence.