GP Assistant

GP Assistant Job Description
Line manager: Business Manager
Accountable to: The Partners
Hours per week 37

Job summary

The post holder will report to the Business Manager and the General Practitioners (GP(s)) and support the GP(s) to ensure the efficient provision of medical services and clinics by performing several more routine administrative and clinical duties. This will allow the GP(s) to utilise their own time more effectively towards greater patient focused activities.

Utilising the NHS Health Education England GPA Competency Framework, the post holder working within general practice/primary care will provide capabilities within care, administration, clinical, communications and health records management.

Mission statement

Chilcote Surgery is a well-established, forward-thinking General Practice operating from two sites in the seaside town of Torquay. Despite the challenges facing primary care, the practice has continued to thrive and currently employs a team of 13 GPs. Widely respected for our collaborative working, training, teaching and diversification, we embrace change and new technologies whilst maintaining the traditional model of offering a named GP for each of our patients.

We encourage talented individuals to thrive and make a difference and an exciting opportunity has arisen for the right candidate to play a pivotal role in supporting the practice going forward.

Primary responsibilities

The following are the core responsibilities of the GP Assistant. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels.

a. Sorting clinical post and prioritising for the GP(s) regarding actions required

b. Signposting some received correspondence to others, e.g., clinical pharmacist, practice nurse

c. Extracting all the required information from clinical letters, applying medical codes as required and adding these to patient notes

d. Support practice patients by arranging appointments, onward referrals, clinical tests and follow up appointments.

e. Preparing patients, prior to seeing the GP(s), by taking a brief history and basic observations.

f. Performing some basic clinical tasks, when requested by GPs, e.g. phlebotomy, blood pressures, urine dips etc

g. Completing basic (non-opinion) forms in addition to some elements of forms for the GP(s) to approve such as insurance forms, mortgage applications, Department for Works and Pensions benefits forms and other as appropriate

h. Explaining treatment procedures to patients

i. Supporting GP(s) in liaising with external agencies such as helping to arrange patient admission while the GP(s) continue with the consultation.

j. Contributing to public health campaigns (e.g., flu clinics) through advice or direct care

k. Maintaining a clean, tidy and effective working area at all times

l. Providing any required IT support to the effective working of the Surgery and supporting the GPs.

Secondary responsibilities

In addition to the primary responsibilities, the GP Assistant/Medical Assistant may be requested to:

a. Demonstrate the ownership of responsibility for personal development, learning and performance

b. Demonstrate performance of skills and activities to others undertaking similar work

c. Attend relevant annual updates and shared practice learning

d. Complete all required PCN mandated training

e. Undertake any tasks consistent with the level of the post and the scope of the role, ensuring that work is delivered in a timely and effective manner

Duties may vary from time to time without changing the general character of the post or the level of responsibility.

A full Job Description and Person Specification can be given on request.

Job Types: Full-time, Part-time, Permanent
Part-time hours: 37 per week

Salary: From £11.50 per hour

Benefits:

• Additional leave
• Company pension
• Sick pay

Schedule:

• Day shift
• Monday to Friday
• Weekend availability

Experience:

• Healthcare Administration: 1 year (preferred)
• Healthcare Assistant: 1 year (preferred)

Work authorisation:

• United Kingdom (required)

Work Location: In person

Reference ID: GP assistant