Luxury Sales Associate (Live Chat) - Glasgow City Centre

Luxury Sales Professional (Live Chat), Permanent

Onsite in Glasgow - your role will start in one of our Chisholm Hunter stores where you will learn about our products and processes. Based on demonstrated performance, the role will transition to our Live Chat team which will involve working shifts, including a late shift until 10pm to ensure we are fully available when our clients need us.

Full-time with Weekend availability is required.

Do you work in Jewellery, luxury sales, or a client facing role? Do you love what you do and like the idea of transferring those skills to have a lasting impact on a clients’ lifestyle?

We are looking for people who get people, who can connect with our clients emotionally. We take extreme care over the products we offer our clients and our clients expect to be treated with the same level of care when they visit our luxurious stores.

This could be the job for you if you are polished, professional, can connect and are hungry to excel in your career.

Live Chat Sales Professional - Skills & Experience:

• Luxury sales experience
• Previous experience working for a Jewellery and Watch retailer would be an advantage but is not essential
• Excellent communication skills – written and verbal as you will interact with clients via phone, email and live chat.
• Proven track record in delivering outstanding customer service and achieving sales KPI’s
• Must be available to work weekends on a rota basis, with flexibility required in seasonal busy periods.
• Ideally jewellery focused with GIA Certificate and / or JET Diploma or the desire to train to this level

Benefits

• Attractive Salary – depending on experience
• Industry leading personal commission
• Structured personal development plan
• Accredited industry training and qualifications (JET1 and JET2)
• Annual Elite bonus
• Excellent career development opportunities
• 29 days holiday per year, plus your Birthday off
• Generous staff discounts
• Uniform Allowance
• Expanding Family Business

Job Types: Full-time, Permanent

Salary: £21,673.00 per year

Benefits:

• Company events
• Company pension
• Employee discount
• Life insurance
• Referral programme
• Store discount

Schedule:

• 8 hour shift
• Weekend availability

Supplemental pay types:

• Bonus scheme
• Commission pay
• Loyalty bonus
• Performance bonus
• Quarterly bonus
• Yearly bonus

Work Location: Hybrid remote in Glasgow, Glasgow