Neighbourhood Response Officer

Salary: £29,991 - £35,158 per annum, Pro Rata (depending on experience)

Job Location: Based from Kings Court, Stevenage

Hours: Part-time 18 per week

Contract Type: Permanent

We’re looking for a confident, customer focussed Neighbourhood Response Officer to join our team in Stevenage and cover the Hertfordshire and Essex East region.

Ensuring that our estates are places that our residents want to live, you’ll work in a rewarding environment supporting vulnerable customers and preventing anti-social behaviour.

What you’ll be doing

Working collaboratively with other teams, external agencies and residents, you’ll ensure that Clarion Neighbourhoods are clean and safe, whilst delivering a programme of regular estate inspections, identifying improvements and investigating breaches of tenancy. We’ll look to you develop and deliver neighbourhood plans and local offers as well as working with local resident groups to develop local community facilities, activities and events.

What you’ll need

We’re looking for a confident and resilient individual with a positive mind set. With sound experience in customer service, you’ll enjoy working with people in the community. You’ll be able to develop effective working relationships across Clarion and external agencies and also be confident working alone. You’ll have experience of working to plans and targets and have the ability to exercise good judgement whilst being proactive and creative in finding solutions.

What you can expect from us

Here at Clarion we’re dedicated to rewarding hard work and commitment and providing benefits that support you and your lifestyle.

As standard we offer;-

Other perks

Our commitment to equality and diversity means that we are keen to help you maintain a healthy work-life balance, including but not limited to part-time working and job share, enhanced maternity, paternity and adoption leave, and compassionate leave.

If this sounds like an opportunity you’d be interested in, we look forward to hearing from you.

Closing Date: Monday 10th April 2023 at midnight

You can download the role profile here -

Applicants will be required to travel regularly across the region.

This post is subject to Basic Criminal Record Check Clearance.

You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in the UK for the duration of your employment.