Operations Manager

Are you an Operations Manager looking for a new challenge?

Are you adaptable and resilient?

Do you have 2-3 years of experience working as an Operations Manager?

If the answer to all those questions is a yes then this Operations Manager role could be your next step. You will ensure resilience of the two ClearDebit bureaux and will heavily focus on pulling them into one cohesive bureau over time with the General Manager and Product Manager.

At ClearDebit, we provide a clear, simple, and trusted insight into Bacs and the world of Direct Debits. We are a Bacs Approved Bureau, a Bacs Accredited Training provider and an independent Bacs Consultancy. We are part of a bigger company ClearCourse, which has offices all around the UK and globally. This means that you have plenty of opportunities to progress your career or relocate. Depending on your passion, the sky is your limit at ClearCourse.

In return, you will have access to the following competitive benefits package that includes life assurance, private medical cover, income protection, company pension and 25 days annual leave, as well as additional flexible benefits and hybrid-working to suit your lifestyle and enhance your well-being.

You'll sit within of a team 17 and you'll work very closely with the processing and finance team as well as the General Manager. This role is 37.5 hours a week and is hybrid, you'll be based from a commutable distance to either the London office or Newcastle. Office hours are between 9am – 5.30pm, Monday to Friday.

A typical day would be to oversee and ensure accuracy and quality of daily Direct Debit bureaux processing. You'd work with the Software Development team to ensure customer support and BAU runs smoothly, and new installation projects are delivered in accordance with customer requirements. You'll ensure business continuity planning and testing and adherence to GDPR and document managenement best practive.

To succeed, you'll need 2-3 years of experience in a smilar role. You'll need to be organized and demonstrate analytical and risk averse thought processes. It would be great if you have previous experience in direct debit or payments but if you don't, we will train you!

I appreciate that your CV may not be up to date, so just send whatever you have and apply now to further your career with us.

Everyone will get a response.

Why ClearCourse?

We're a rapidly growing collaborative of disruptive technology innovators, working together to build a brilliant software and payments business.

As a ClearCourse employee, you’ll get the support and structure that you need to enjoy your work and develop your career while doing what you love and making a difference in a fast-paced and ambitious business that has recently been named one the UK's Best Workplaces For Wellbeing in 2023.

Our FAIR™ Corporate Values

Future-proof: We seek out innovation and we continually strive for progress

Approachability: We’re approachable and we communicate with respect and empathy

Integrity: We will only do what we believe to be the right thing

Responsibility: We are accountable for ourselves, our organisation and the world around us

At ClearCourse we're committed to an inclusive culture and are keen to attract diverse individuals who thrive in a flexible working environment. If you have a disability or need any reasonable adjustments during the application and interview stages, please let us know.

Across our business, we’re investing in our people, expanding our expertise, and developing our vision. Want to get on board? We’d love to speak with you.