Cocktail Waiter/ress

Coppa Guildford is due to open in April 2023 and we are looking for an energetic, attentive Cocktail Waiter/ress, who is committed to providing a high-quality dining experience to our customers.

The responsibilities include speaking with customers, taking drink and food orders, making recommendations, processing payments, and ensuring that customers’ needs are met and they have an excellent time. You should be a skilled multi-tasker with a passion for customer satisfaction and knowledge of wines, beer, and cocktails.

To succeed as a Coppa Team Member, you should be friendly, proactive, and efficient. Cocktail Waiters/resses should also be passionate about the food and drinks they serve and creating a fun, enjoyable experience for every customer.

Responsibilities include:

• Interacting with customers by taking their orders, making recommendations, providing them with accurate bills, serving them food and drinks, processing payments, and supplying them with whatever they need in a timely manner.
• Handling multiple tables and tasks in an efficient manner.
• Cleaning and clearing tables.
• Assisting with opening and closing duties, such as preparing ingredients and restocking items, such as straws, napkins, etc.
• Learning about food and beverages, such as wine, beer, and cocktails.
• Being aware of current regulations to ensure customers are the proper age to purchase alcoholic beverages.
• Standing, walking and carrying heavy trays of food and drinks.

Requirements for the role:

• Experience may be preferred, especially if serving beverages in a cocktail bar previously.
• Ability to walk, stand, and carry heavy trays.
• A friendly, attentive attitude.
• Knowledge of cocktails, beer, wine, and food.
• Must be the minimum age to serve alcohol.
• A passion for providing customers with high-quality service
• Availability to work on Thursday/Fridays/Saturdays.

Some of the benefits you will enjoy:

• Competitive hourly rate up to £10.85 (inclusive of non-contractual tronc)
• Free meals on duty
• Referral scheme up to £2000!! So spread the word
• Wagestream - access a share of your earned wages whenever you need it
• 50% discount on food and beverages when you dine as a guest at selected VEL locations (T&C’s apply)
• Long service holiday entitlement up to 10 extra days a year! Time to book that cruise
• Discounted hotel stays across Rare Bird Hotels from the day you start
• Internal Progression Bonus
• Cycle to work scheme
• Exclusive online benefits giving you a full range of benefits, rewards and perks
• On the spot reward and recognition awards

On top of that, we can offer you a fun but hardworking environment and the chance to work with some downright nice people. We’d be really excited to have you on board and welcome you to our community.