Customer Service Advisor
Hiring Intelligence & Application Guidance
Direct ATS application. Include measurable achievements and core keywords from the job description.
Initial recruiter screening → Hiring Manager interview → Role-specific practical assessment.
Compensation benchmarked against current UK market rates (GBP).
UK Right-to-Work verified for direct application.
Role Overview & Responsibilities
Due to expansion within our parcel division, we are looking to an enthusiastic and diligent individual to support with the Customer Service function. The position will involve administration duties, dealing with drivers issues, and concerns, answering and assisting customers over the telephone and reporting of service failures to management. A basic understanding of Microsoft word, excel and outlook are essential.
Hours of work are 37.5 per week on differing shift patterns between 08.00-18.00, Monday to Friday with Saturday mornings worked in addition and on a rota basis. The shift rotation will be approx 1 in 7
22 days holiday per annum plus statutory holidays
Full training will be provided
Work remotely
- No
Job Types: Full-time, Permanent
Salary: £21,500.00 per year
Benefits:
- Company pension
- Cycle to work scheme
- Gym membership
- On-site parking
Schedule:
- Monday to Friday
Work Location: In person
Interested in this role at Courier Logistics Ltd?
Apply directly through the verified employer application pipeline.
