Webchat Advisor
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Transatlantic Cost of Living & Purchasing Power Benchmark
Position Overview & Specifications
Customer Service Advisor – Livechat
Salary £19,000
Hybrid Working – Manchester City Centre
Shifts Mon – Sat (Shifts between 8am – 6pm)
Responsibilities:
- Delivery of excellent customer service by managing your own live chat conversations in a timely manner
- Work towards monthly KPI’s to meet targets
- Keep up to date with policies and products through system and email communications
- Data Entry
Criteria/requirements:
- Live chat experience desirable
- Excellent written communication skills
- Must be available for full time work (40 hours per week)
- You must have a quiet working space at home one in which you can conduct the role in a confidential manner due to the nature of the position.
If you feel you have the skills for the above role - dont hesitate - apply today!
Job Type: Full-time
Salary: £19,000.00 per year
Benefits:
- Work from home
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: Hybrid remote in Manchester, M3 3HF
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
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Webchat Advisor • Customer Management Resourcing (CMR)
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