Trainee Energy Account Manager

Data Energy Management Services is a well-established organisation providing account management support to Managing Agents that covers everything from finding lost meters to resident level billing and even Combined Heat & Power (CHP) generation.

The basic role is to review existing costs incurred through the use of gas and electricity for Landlord supplies on behalf of managing agents, to include invoice auditing, energy cost and consumption analysis and comparing this to alternative supply arrangements. Making proposals to change existing contracts and then implementing the change. The selected candidate would be expected to liaise with clients and suppliers, acting as an interface and ensuring that any queries and tasks are dealt with in a timely manner.

This role requires good organisational, numeracy, customer service, presentation, interpersonal, time management and communicational skills. As an Energy Manager you will be required to manager your own portfolio of clients.

Benefits:

• Salary: £24,000 - £28,000
• Annual leave: 25 days plus Bank Holidays
• Bonus incentive schemes
• Training and development

· On-site parking

· Life insurance

· Casual dress

· Company events

· Gym membership

· Company pension

· Sick pay

The Role:

• Job Location: Bishop Stortford
• Hours Per Week: 8.30 am - 5.00 pm
• Role Type: Permanent
• Reporting to: Senior Energy Manager

Responsibilities:

• Act as initial point of contact for new and existing clients, via telephone, post and email, ensuring all requirements are acted upon as a priority, with accurate information being provided at all times.
• Liaise with suppliers to obtain quotations and resolve invoicing queries as necessary.
• Provide quotations and reports to clients in a time bound manner.
• Maintain records, communications and tasks relating to contract end dates and projects, ensuring renewal arrangements are completed in good time.
• Arrange/request regular site visits and liaise with work colleagues and technical staff.
• Look for ways to reduce client costs for energy consumption.
• Compile client utility budgets.
• Acting as an interface between the client and internal departments, ensuring all tasks are completed in a timely manner.
• Provide support and advise to clients on their energy contracts.
• Promote the companies mission, aims and ethos at all times when liaising with potential and current clients.
• Assist in day to day operations of the business including administration, sales, marketing and customer service.

To Apply:

• You must be living and authorised to work in the UK to apply for this position.
• Energy experience
• Heat Network experience an advantage

Data Energy is an Investors in People accredited organisation and therefore actively looks to encourage and develop its staff though investment.

Job Types: Full-time, Permanent

Salary: £24,000.00-£28,000.00 per year

Benefits:

• Company events
• Company pension
• Gym membership
• Life insurance
• On-site parking
• Referral programme
• Wellness programme

Schedule:

• 8 hour shift

Supplemental pay types:

• Loyalty bonus

Ability to commute/relocate:

• Bishop's Stortford CM23 5PU: reliably commute or plan to relocate before starting work (required)

Experience:

• energy billing: 1 year (preferred)
• managing a customer portfolio: 1 year (preferred)

Work Location: One location