Customer Service Advisor - RST

Would you like to join a forward-thinking company that invests in people and their development?

Dean & Wood is a leading refrigeration and air conditioning wholesaler with 17 branches throughout the UK.

We have a vacancy for a Customer Service Advisor within our Retail Support Team in Morley, Leeds.

The Customer Service Advisor is expected to take responsibility for handling customer orders and enquiries across a broad product range and to ensure that customers receive a fast and efficient response to sales inquiries, building customer loyalty and enhancing the company’s reputation for service.

The ideal candidate will be a flexible person who enjoys working as part of a small team. A good telephone manner and computer literacy are essential.

Previous relevant experience would be an advantage, but not essential.

Proficiency in SAP would be advantageous.

Your normal working hours will be Monday to Friday, 8am to 5pm. However, you may occasionally be required to work the hours of 6am to 3pm and 9am to 6pm on a rota basis. You will be required to work reasonable overtime at the Company’s request. Please note, this may include Saturdays and bank holidays.

Please apply, enclosing your current CV and salary expectations, and detail in the application how your experience and skill set will help you in this role.

Job Types: Full-time, Permanent

Salary: £24,720.00 per year

Benefits:

• Company pension
• Free parking
• Health & wellbeing programme
• Life insurance
• On-site parking

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Leeds: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person