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Hospitality Manager - London Stadium

🏢 Delaware North 📍 London, England 💼 Company - Private
Currency:
£31,396 - £39,146
£2,616 - £3,262 / mo
Verified Corporate Employer (Authorized Corporate Employer)

This vacancy is published by an accredited employer with authorized corporate payroll and standard compliance adherence.

Transatlantic Cost of Living & Purchasing Power Benchmark

Verified Analytics
Location Base
London, England
Tier-1 UK Economic Zone
Est. Take-Home Pay
68% - 74% (After PAYE & NI)
Single tax filer baseline
Transatlantic Parity
1.0 GBP ≈ $1.28 USD Living Standard
Direct corporate benchmark

Position Overview & Specifications

Overview:
Delaware North UK is hiring a full-time Hospitality Manager to work in London Stadium. As a Hospitality Manager, you will lead and direct the day-to-day hospitality service delivery to the clients and guests.
What’s in it for me?:
Lofty goals? We have them too. At Delaware North UK, we like a challenge, and talent and hard work are rewarded. We’re looking to create the future of hospitality, so roll up your sleeves and come see why Delaware North is your best career move yet. As our team member, you’ll receive:
  • A generous 33-day holiday allowance (including bank holidays)
  • Favourable pension contributions
Help us delight the world by applying today.

Responsibilities:
  • Support hospitality services using business efficiency tools, organisational skills, and resources to deliver to a high standard.
  • Lead a team of hospitality managers and supervisors. Support the onboarding, training, and development of employed and casual team members to drive a culture of high performance where quality food and guest service are top priorities.
  • Follow all company procedures pertaining to finance, payroll, and purchasing to enable accurate post event reporting.
  • Build strong relationships with senior business leaders and provide administrative assistance as needed.
  • Ensure that the operation is in accordance with current practice, management, and measurement of all areas of responsibility including health & safety, food hygiene, fire regulations, licensing laws, and trading standards.
Qualifications:
  • 3 years’ previous experience in a similar role is desirable.
  • Proven track record and operational experience in a similar environment.
  • Strong service orientation and customer focus.
  • Excellent verbal and written communication skills.
  • Professional attitude with internal and external clients, guests, and staff.
  • Self-motivated and flexible with a positive attitude.
  • IT literate including Microsoft Office.
  • Previous experience in a 5-6* fine dining environment is desirable.
  • Extensive knowledge of the Food & Beverage industry within hospitality environments is desirable.
Contracted Hours / Guaranteed Hours: 48 Hours Work Location:
Home to the Hammers, UK Athletics, host of the 2012 Summer Olympics, and Europe’s first series of MLB games, London Stadium is no stranger to hosting word-class events. The hospitality services at the 60 – 80,000 seated stadia have been managed by Delaware North since 2015. From event day catering, general admission food and beverage, to the marketing and management of non-event day conferences, there’s plenty of opportunity at London Stadium.
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Candidate Selection & Onboarding Process

1

Application & Resume Screening

Submit your tailored CV/Resume directly to the talent acquisition portal.

2

Technical & Competency Interviews

Virtual interviews with the hiring manager and multidisciplinary team.

3

Formal Offer & Benefits Negotiation

Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.

4

Onboarding & Corporate Integration

Equipment provisioning, team orientation, and commencement of duties.

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Hiring Organization
Delaware North

Apply for this Position

Location: London, England
Eligibility: Verified Employer Direct Placement
Schedule: Company - Private
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