Project Manager

WHO ARE WE?

The bigger picture: DEPT® is a pioneering technology and marketing services company that creates integrated end-to-end digital experiences for brands such as Google, TikTok, eBay, ASOS, Zoopla, Twitch, Patagonia and many, many more.

Our team of 4,000+ digital specialists across 30+ locations on five continents deliver pioneering work on a global scale with a boutique culture. We live and breathe our 'big enough to cope, small enough to care' ethos, providing an inclusive, supportive and an exciting place to accelerate your career.

This role is part of our Personalised Creative team. We create emotive yet conversion-focused ideas, products and campaigns at scale and speed. Our specialty is hyper-personalised, digital communications that change perceptions, shape new behaviours, and shift market share for our clients including eBay, Ancestry, Walmart, and more!

JOB PURPOSE:

As a Project Manager, you will oversee the delivery of a wide variety of campaigns across our eBay Global account. You will project-manage the production process end-to-end and assist in leading the team with your global counterparts.

You will represent DEPT® to our clients, adding value to relationships beyond organisational skills doing a mixture of project management and executional planning, not your typical suit.

This is a 3-6 month fixed-term project to start immediately.

KEY RESPONSIBILITIES:

• Effectively collaborated with teams and inspire others to achieve goals through innovation, quality and excellence
• Manage creative management from start-to-finish, ensuring successful delivery to deadlines across multiple campaigns
• Liaise with clients and manage expectations
• Communicate feedback to designers, copywriters and developers & plan and manage workloads of the team
• Ensure feedback requirements are met whilst protecting eBay's values/brand
• Work closely with creative and strategy teams and to have oversight of all statements of work/proposals
• Report back to management with any issues and events that might impact projects, either positively or negatively
• Maintain a strategic overview of assigned accounts – running regular internal client-facing reviews. Prove how we are meeting our clients' objectives through metrics, feedback, research, etc.
• Match project tasks with opportunities for development so that employee potential is utilised to the maximum

SKILLS AND PREVIOUS EXPERIENCE:

• Demonstrable agency/creative team experience in Client Services/Project Management, preferably in a Account Manager (or similar) role
• Graduated in marketing or similar field with experience within a marketing function
• Experience delivering a broad range of multi-channel marketing communications including digital and direct
• Ability to work simultaneously on multiple projects, keeping relevant stakeholders informed
• Extremely organised, with an ability to work quickly and efficiently to ensure deadlines are met
• Deep understanding of production & interactive processes
• Ability to work under pressure and meet deadlines with ease and efficiency
• Demonstrate flexibility and agile way of working as marketing plans and priorities evolve
• Commercially driven with experience handling timelines
• Working knowledge of MacOS, Google Workspace, and Microsoft 365
• Resource management skills and ability to handle complex / sensitive issues
• Self-starter with plenty of initiative and drive - approaching projects with creativity and innovation
• Strong attention to detail
• Great communication skills, with the ability to build internal relationships quickly and be seen as a safe pair of hands

WE OFFER:

• Private healthcare and dental cover
• 26 days' holiday exclusive of bank holidays
• Company pension scheme with The People's Pension
• Enhanced family friendly policies
• Mental health support
• A flexible, hybrid working policy
• Possibilities to do what you do best and to develop your skills further with training, development and certifications
• Buddy Program: You will be paired with a 'Buddy' to help you through your first weeks' at DEPT®
• Annual trip to the DEPT® Festival in the Netherlands: a chance to meet other people in DEPT®, see great talks from industry leaders, and have an all-expenses-paid weekend of fun!
• Global Annual DEPT® Cares Day which cadets can donate their skills to support local charities
• Other soft benefits including, refreshments provided in the office and a social calendar with weekly and monthly events on a team or agency level

DEPT® is committed to making a positive impact on the planet and since 2021 has been Climate Neutral and B Corporation certified.

DEPT® is proud to be an equal opportunity workplace that seeks to recruit, develop, nurture and retain the most talented people from a range of diverse backgrounds, skills and perspectives. We encourage all applications irrespective of gender, race, sexual orientation, religion, age, nationality, marital status, and disability.

Learn more about our diversity, equity, and inclusion efforts here.