Customer Service Steward
This vacancy is published by an accredited employer with authorized corporate payroll and standard compliance adherence.
Transatlantic Cost of Living & Purchasing Power Benchmark
Position Overview & Specifications
Welcome onboard! We’re recruiting
DFDS, Europe’s leading ferry operator, is looking for Stewards and Stewardess's for week on week off walk on/walk off, weekend walk-on / walk-off, part-time, temporary and longer-term roles. All offer flexible shift patterns. to work onboard our ferries operating from Dover to Dunkirk on the English Channel.
We are looking for amazing people to join our wonderful onboard team to help us to continue to grow and to give our customers exceptional service and memorable onboard experiences. Seafaring experience is advantageous, but it is no more important than previous customer service experience.
As a DFDS crew member, you’ll work as part of a team, covering day shifts or night shifts. You’ll welcome passengers onboard and work in any of the onboard food or retail outlets, providing great customer service whilst looking after the safety and welfare of our passengers. You’ll be able to think on your feet, have a flexible attitude and a positive mindset.
Our people are our biggest asset, so we provide excellent benefits and conditions including world class training, meals included while working, free wifi, the option to ‘swap’ shifts, free ferry travel, generous discounts on purchases in our duty-free ships, contributory pension scheme and employee assistance programme.
If this sounds like the role for you, with benefits you would enjoy then apply now.
Positions offered are subject to the successful completion of a statutory seafarer medical examination and training. All applicants must hold a valid passport at the time of interview as you will not be able to work onboard without it.
Region:
EnglandJob type:
TemporaryWorking hours:
Full-timeWorking days:
DayEvening
Flexible Shift Pattern
Night
Shift
Weekend
Location:
DoverContacts:
Talent Acquisition Team
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
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Customer Service Steward • DFDS
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