Customs Clearance Coordinator

Are you a team player with a can-do attitude? Do you have a high attention to detail? We’re enthusiastic about delivering an excellent level of service to our customers and our business is expanding, due to the new customs requirements.

We are looking for a Customs Clearance Coordinator to join our team to provide a seamless service. If you’re looking for a role within a diverse, friendly & positive environment, with a desire to succeed… we have an opportunity for you!

Working shifts, any 5 days out of 7, at our site in Larkhall, you’ll be dealing with import and export Customs Declarations. We know how fast new regulations can be put in place, and you’ll be liaising with customers and dealing with any queries which may arise. We’ll need you to work quickly but accurately to ensure we are delivering a great service, operating within procedures for customs clearance. You will be joining a dedicated team, to deliver an efficient customs clearance service moving cargo between UK and EU. You will be required to have a good level of IT skills, as various systems will be used for customs entries and details online. You will be trained and supported in Customs clearance documentation, checking customer satisfaction, be able to advise customers on import and export restrictions, tariff systems, insurance requirements and all other customs related matters. DFDS will also help the successful candidate with their Level 2 Customs Academy course

Therefore, we are seeking someone who has a vibrant personality, who can remain professional when communicating with internal & external stakeholders, but at the same time can have a good rapport with colleagues. Solid customer service skills are key and the team are really supportive and will ensure that you are comfortable in your new role. If this sounds like you, then please get in touch with us.

Now about what we can give you. You’ll become part of a great business who take our people development seriously. You’ll be able to access some fantastic benefits such as:

• Pension: Opportunity to join our Company Pension Scheme after successful completion of probation
• Holiday Purchase Scheme
  • Health Plan with HSF –Includes benefits like money back on dentistry and glasses etc.
  • Free ferry travel for up to 4 guests between Dover and Calais / Newcastle and Amsterdam with no limit on trips

Who We Are…. DFDS provides shipping and transport services in Europe, generating annual revenues of EUR 1.9bn. To over 8,400 freight customers, we deliver high performance and superior reliability through shipping and port terminal services, and transport and logistics solutions. For six million passengers, we provide safe overnight and short sea ferry services. Our 10,000 employees are located on ships and in offices across more than 20 countries. DFDS was founded in 1866, is headquartered in Copenhagen, and listed on Nasdaq Copenhagen. In the UK, DFDS prides itself on having signed the Armed Forces Covenant and membership of the Apprenticeship Diversity Champions Network. We have just been added to the CILT top 30 Logistics Providers List!

Interested? Apply now! So, if you have excellent customer service skills and a desire to work with one of Northern Europe’s leading shipping and logistics company, previous experience in a transport and shipping environment, although this is not essential, please send us across your CV!

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Talent Acquisition Team