Veterinary Receptionist

About us

DNA Vetcare Ltd is a medium business in Mead, Dartford. We are professional and inclusive.

Our work environment includes:

• Growth opportunities
• On-the-job training
• Company perks
• International workforce

Picture the scene – a quaint and popular veterinary surgery in the heart of the community in Dartford

This is premium veterinary care for those adored pets at its most exquisite and client recommended.

Clinically and customer related our drive to ensure we provide first class care to our clients is of high importance to our independent vet owned team.

If you feel service and pets are a top priority for you, then you should be working with us at our UK's Best Vet award winning surgery.

To apply for this role you should be competent and confident in the basics of a veterinary reception to include :

40 hours per week including weekends on a rota (with days off in LIEU)

Welcoming clients and their pets upon arrival

Booking appointments and arrivals on the RX Works diary

Help to promote our Healthcare Plan so that pets are receiving premium discounted preventative treatment

Booking in follow up appointments for the pet once they have left their initial consultation

Help the Vet and Nurse team with queries

Being responsible for paperwork being scanned onto pet's digital records

Liaison with clients regarding queries for appointment booking and medication collection

Ordering food and medication

Taking payment immediately after treatment of the pet

0% finance application processing for those clients wanting to spread the cost of payment for larger operations

If you feel you already have experience and passion in many of the above, please do send through your CV to our area Manager Stacey for a confidential call. This is a new and exciting position within our team!

Job Types: Full-time, Permanent

Salary: £10.50-£11.50 per hour

Benefits:

• Company events
• Company pension
• Cycle to work scheme
• Employee discount
• UK visa sponsorship

Schedule:

• Day shift
• Weekend availability

Ability to commute/relocate:

• Dartford: reliably commute or plan to relocate before starting work (required)

Experience:

• Veterinary Receptionist: 1 year (preferred)
• Customer Service: 1 year (preferred)

Work Location: In person