Hotel Receptionist
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Transatlantic Cost of Living & Purchasing Power Benchmark
Position Overview & Specifications
Work with the most hospitable company in the world!
Receptionist - £11.02 per hour once fully trained.
A fantastic opportunity has arisen for enthusiastic and passionate Hotel Receptionist to join our team. The DoubleTree by Hilton Stoke-on-Trent has spacious bedrooms, extensive food & beverage offerings, busy conference and banqueting suites and a leisure club.
We have completed a multi-million-pound refurbishment throughout the hotel. We’ve also re-branded and now work alongside Hilton within their DoubleTree portfolio.
As an Hotel Receptionist it is vital you have:
- A passion for outstanding customer service
- Ability to work to a very high standard with attention to detail
- Exceptional communication skills
- A calm, friendly and professional demeanour
Previous Hotel Reception experience and good computer literacy is preferred.
Checking guest in / out - OnQ property management system.
Cash Handling / Bank Reconciliation / Telephone Handling / Enquiries
Be Part of a Great Team * Meals on Duty * Uniform * Use of Leisure Club * Free Parking * Discounted Hotel Stays Worldwide * Food and Drink discounts * Pension * Team social events.
This is is a role in a busy environment where there is a need to prioritize, learn quickly and multi-skill at times. This role can also at times be physically demanding with a lot of time spent standing. You will work a combination of early (e.g. 7am to 3pm) and late shifts (e.g. 3pm to 11pm) across 5 days per week including 4pm-8pm support shifts.
Only shortlisted applicants will be contacted so if you do not receive a response to an application within 14 days you must assume you have been unsuccessful
Job Type: Part-time
Part-time hours: 20 per week
Salary: £10.42-£11.02 per hour
Benefits:
- Employee discount
- Gym membership
- On-site parking
Schedule:
- 8 hour shift
Work Location: In person
Reference ID: DTREC 280323
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
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Hotel Receptionist • DoubleTree by Hilton Stoke on Trent
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