Farm Shop Assistant Manager

About Us

Artfam is a “one of a kind” business. With its unique ethos, Artfarm has changed people’s expectations of what a hotel or restaurant can be. That power has come from a team who at every level share the beliefs, passions and ambitions of its founders, Iwan and Manuela Wirth.

Durslade Farm Shop:

Durslade Farm Shop is a community farm shop which celebrates the best growers, farmers, makers and artisans its area has to offer. Inspired by Durslade Farm’s fresh and seasonal produce which was only shared with Roth Bar & Grill, it was created to share this harvest more widely, from meat and fruit to vegetables and foraged finds. It promotes and shares local talent, supporting small projects with big futures and working with established ones to create special products that can only be found there. The team believes in building long-lasting relationships and are always looking for like-minded partners to support and stock.

The role

This role will be a Fixed Term Contract of 9 months - with an opportunity for a permanent position.

To be the ultimate host and role model, exceeding the expectation of our guest experience in every aspect of their visit so that they leave us feeling enriched and engaged in our ethos.

What success looks like…

• Customer Service

Create memorable experiences by consistently providing an exceptional guest experience through the delivery of our Standard Operating Procedures ensuring that every guest feels special and wants to return.

• Communication

Foster a culture of effective communication throughout the team and promote good interdepartmental relations.

• Atmosphere

Be confident and allow your personality to enhance the atmosphere by creating a warm, homely and welcoming environment to our guests, and encourage the same from your team.

• People Development and Management

Support the manager with recruitment, training, rota’s and performance management to ensure we bring out the best in our people.

• Sales Opportunities

Identify sales opportunities and feel confident in making informed recommendations to maximise revenue.

• Health & Safety

Support a safe working environment by adhering to Health & Safety, Food Hygiene, Fire and Evacuation procedures and Licensing Laws.

• Training

Take ownership of your personal development enhancing your ability to build knowledge and make informed recommendations, whilst supporting the development of your team through on job coaching.

Like all roles at Artfarm, you can expect your time at work to be fun, varied and challenging. As well as fulfilling the duties and responsibilities on your job description, we know from experience that jobs can evolve throughout the lifetime of a role and this in turn gives our people the chance to play to their strengths.

What makes a brilliant Assistant Farm Shop Manager?
Proven experience required. Must have a strong work ethic along with a passion and flair for brilliant customer service. Be an excellent role model to others.

Be yourself! That’s who we’re hiring. Our culture celebrates and supports the differences that makes each of us unique.

We’ve got some core values that run through everything that we do, we’d love it if these values resonate with you too! Sustainability is at the heart of Artfarm and every one of the team has a role to play in protecting our planet.

What’s in it for you?

• 30 days holiday
• Employee Assistance Programme
• Local discounts and incentives
• Savings at thousands of retailers via our online discounts portal
• Optional pension plan
• Life Assurance
• 02 phone discount
• Free food and drinks whilst on shift
• Training and development opportunities

Want to join the family? Apply today!