Corporate Hospitality Supervisor

Job description

About Dynamic Earth

Dynamic Earth is a unique and iconic visitor’s attraction; it is like nothing else on Earth. It’s a chance to experience the primeval forces of nature as they shaped our planet, to journey through space and time and even go on a 4D VENTURE around the world. You’ll be embarking on the interactive adventure of a lifetime - the lifetime of our planet. This means that you will be working in an exhilarating, interesting and engaging work environment.

Requirements of the Corporate Hospitality Supervisor Work with the Conference & Banqueting Manager to ensure that all corporate hospitality events (weddings, conferences, business meetings, dinners) operate to 5-star standards. Lead events, delegate and supervise waiting staff to deliver excellent corporate hospitality service.

Hours:

• You will work any 5 days out of 7 each week.
• Your shifts will vary each week to meet the demands of the business.
• Th earliest start would be 6.30am for a dayshift.
• The latest finish would be 3am, this would mainly during the Christmas party season & a small number of times throughout the year.
• Weekend and evening work will be required.

Responsibilities

• Ensure that a high standard of customer service & care is maintained at all times and that the corporate assistants are continually assessed for social skills.
• Setup, run and close down corporate events and corporate & bars.
• Carry out & lead set up shifts for events to a high standard following the specifications of the client
• As well as running day time conferences and meetings, the supervisor will also be responsible for certain areas during weddings or dinners such as bars, supervising Front of House or Back of House operations.
• Assist with the training and development of new staff members as determined by the Food and Beverage Manager
• Accepting duty management responsibilities as determined by the Food and Beverage Manager Provide ad-hoc cover for the Café Supervisor/Manager and undertake general food and beverage assistant duties as required

Qualifications/Experience

• A warm, friendly ‘can-do’ attitude is essential, as well as the ability to communicate effectively
• Previous experience in a similar role – waiting and bar supervisory work during large conference and banqueting events is advantageous
• The ability to work under pressure and to tight deadlines
• Food hygiene certificate along with a completed Alcohol Awareness course would be advantageous.
• Please note evening and weekend work is required

Benefits

• £11.34 per hour
• Complimentary entry to Dynamic Earth
• Free staff car-parking
• 25% Discount in the Natural Selection Gift Shop
• Subsidised meals from the Food Chain Café
• Free entry to ASVA member Visitor attractions
• Unlimited Gym Membership at MacDonald Holyrood Hotel
• Staff Canteen (complimentary tea, coffee)
• Staff Excellence Award - High street vouchers
• Matched company pension contribution of up to 5%
• Confidential advice-line through Health Assured
• Generous uniform allowance entitlement* (Subject to conditions)

Please send your CV & Cover Letter setting out why you think you are the best person for this job.

Job Types: Full-time, Permanent

Salary: £11.34 per hour

Benefits:

• Bereavement leave
• Canteen
• Company pension
• Discounted or free food
• Employee discount
• Free parking
• Gym membership
• On-site parking
• Referral programme
• Sick pay
• Store discount

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Experience:

• Supervising: 1 year (preferred)

Work Location: One location

Application deadline: 16/04/2023
Expected start date: 17/04/2023