Administration Assistant

Administrator

Job Type: Part-time
Hours: 20 per week - Flexi hours

Based: Penn and Chalfont St Peter - WFH option once trained

Salary: Starting at £11 per hour - £14 per hour for experienced administrators

The Role

Due to increased demand and organic growth we are looking for an experienced sales and marketing administrator to join the team on a part-time basis.

This is a busy and varied role with no two days the same. In your role, your main duties will be general day-to-day running of the telephone, replying to emails and managing payroll for our staff, making sure all internal processes are followed and documentation is in place, maintaining business transactions such as invoices, purchases, expenses, credit cards and ensuring all staff documentation is up to date and assisting with the logistics management of our cleaning teams.

Sales & Marketing

Calling existing customers and upselling our services

Develop ideas and compose email for marketing purposes

Online marketing and google analytics

Skills and Experience Required:

At least 2 years’ experience in the administration of offices services and general understanding of cleaning services related tasks within an FM environment

Computer literate in Microsoft packages & have the ability to quickly learn how to navigate around our cleaning software & Xero accountancy system.

Good written and verbal communication skills, able to deal with personnel who may not have English as their first language

Excellent administration and co-ordination skills

Able to work to tight deadlines and targets

Confident, engaging, uses own initiative

Strong attention to detail is essential

Knowledge of marketing techniques and strategies including email campaigns and social media

HR / Admin

Assist with recruitment of cleaning operatives and agency staff

Administration of all personnel information: absence record, holiday records & training matrix

Process all Help Desk requests quickly and efficiently

Assist with providing regular reports to the clients

Process and distribute cleaning materials, stock take and re-order when needed

Ensure all necessary processes and procedures are in place and adhered to

Maintain and file all documentation as appropriate

Coordinate and liaise with internal and external staff

Organise cleaning rotas

Provide support to Account Lead and Operations Manager

H&S / Training

Track equipment inventory, maintenance and repair and arrange servicing

Support the implementation and maintenance of standard training matrix

Prepare, maintain and retain all H&S documentation: toolbox talks, safety observations, workplace inspections, COSHH and RAMS

Ensure all H&S necessary processes and procedures are in place and adhered to

Assist with ISO9001, Construction Line, Safe Contractor and CHAS accreditations

If this is of interest to you please call Lucy on 07956 973146 to discuss further.

Job Type: Part-time
Part-time hours: 20 per week

Salary: From £11.00 per hour

Benefits:

• Company pension
• Flexitime
• Language training provided
• Sick pay

Schedule:

• Day shift
• Flexitime
• Monday to Friday
• No weekends

Ability to commute/relocate:

• High Wycombe: reliably commute or plan to relocate before starting work (required)

Work Location: One location