Resident Estate Manager

Vacancy at ELM Group

Resident Estate Manager (35 hours per week)
Dorking, Surrey

Are you looking for a role with variety, where each day is different from the last? Do you value the ability to work autonomously in a people facing role?

About the role
This attractive residential retirement development in Dorking, comprised of 35 units, requires a responsive and competent Estate Manager to oversee the day to day running of the estate and ensure it is maintained to a high standard. Responsible for managing regular building maintenance, supervision of contractors and regular health and safety checks, this role is essential to ensure the well-being of the residents.

About you
As an ELM Group Estate Manager, you will represent the organisation to a high standard, with a professional and friendly approach to the management of your development.

You will have a passion for customer service, possess excellent communication skills, with experience of working with a variety of personalities. You will be able to adapt and work well in challenging situations, while remaining calm and professional. Being highly self-motivated and pro-active in your approach, you will enjoy working independently, whilst engaging with and receiving support from the responsive team at ELM head office.

You care about people and take a genuine interest in making a difference to their everyday lives, you will take pride in the estate and show attention to detail, keeping accurate health and safety records and tracking the progression of ongoing tasks and Leaseholder enquiries.

Proficiency in basic IT skills is required, with upkeep or 'handyman' skills and an interest in gardening.

This role is subject to a DBS check.

Hours: Monday to Friday, 8.00am to 4.00pm, 35 hours per week

Salary: £20,638.80 per annum including a private on site apartment*

*Accommodation includes: 2 bedrooms, sitting room, shower room, kitchen with fridge and cooker. There is no reserved parking space).

Key responsibilities
Please visit our website to read the job description. This is a generic role which means there will be additional tasks that are specific to each estate; if you are shortlisted we will advise you of these at interview.

Benefits
We believe our staff are at the forefront of our commitment to provide an excellent service to our leaseholders, we offer competitive salaries and comprehensive induction training to help you settle confidently into your role. Please have a look at the rewards and benefits page on our website to see what else will be available to you as an ELM employee.

How to apply
If you are interested in applying for this position, please send us your up-to-date CV. An application or Skills Summary form (downloadable from the Application page on our website) are really beneficial as they give you the opportunity to show where your experience and skills can be applied to this role. We review CV's on a regular basis and shortlisted candidates will initially be invited for a tour of the estate, following which, suitable candidates will be offered a final interview.

Job Types: Full-time, Permanent

Salary: £20,638.80 per year

Benefits:

• Sick pay

Schedule:

• Monday to Friday

Experience:

• Property Management: 1 year (preferred)