Food & Beverage Manager

Would you like to use your passion for delivering exceptionally high quality visitor experiences and be at the heart of telling English Heritage's story? If so, then lead our Food and Beverage team at Pendennis Castle and play your part in helping our visitors experience more of England's captivating past and preserve it for generations to come.

Pendennis Castle is set on a rocky headland and offers you breath-taking views over Falmouth, the Fal estuary and the sea beyond!

Cafe no.6 in the Royal Artillery Barracks offers our visitors the opportunity to gaze out on to the beautiful horizon and enjoy delicious meals, hot and cold beverages, and local snacks.

Great food does not simply appear, and outstanding service does not happen by accident. It is dedicated, hardworking, conscientious people that make a good experience an unforgettable English Heritage one.

As Food and Beverage Manager you will be responsible for the day to day running of Pendennis Castle food and beverage offer, ensuring that standards are achieved and maintained in both the front and back of house areas and that all legal requirements are met. You will recruit, train, mentor and coach your team, ensuring that our customers are offered excellent service and a warm welcome.

This is an exciting and challenging role for a passionate and enthusiastic person looking for their next challenge in a high volume catering outlet.

You will be joining the management team at Pendennis Castle, and will be supported by the Central Food & Beverage team. You will be a hands on Food and Beverage Manager responsible for the day to day delivery of exceptional customer service and exceptional food whilst managing a team of Food and Beverage Assistants. Whether it's a delicious meal, a sandwich, or a traditional cream tea, you'll make sure everything is delivered to the highest of standards for both internal and external stakeholders.

We would be delighted to hear from you, if you would like to talk to us about this role before you apply, please contact kirsty.hedderly@english-heritage.org.uk

Everyone is welcome at English Heritage and we are always looking for people who reflect the diversity of the country today, to help us make it more relevant to the diversity of the people, communities and places we serve. From remote sites to inner city monuments, from regional teams to our Head Office, the diversity of our teams is critical to making sure our heritage is inclusive, exciting and accessible.

We continually look for new ways to promote the past in a way that is inclusive to all and that celebrates the cultural diversity of England's heritage. By joining English Heritage, you will be part of a charity that is already on an exciting journey to tell everyone's story.

You can find out more about us and what we do here, https://www.english-heritage.org.uk/about-us/ here. Meet some of our People and hear about why they enjoy working with us here https://www.english-heritage.org.uk/about-us/jobs/working-at-historic-places/.

You'll find it's a workplace like no other - taking you behind the scenes of these extraordinary sites and supporting you to share your ideas, inspire others and make a difference.

By joining us, you'll enjoy the rewards of a great team environment in inspiring locations, helping to make our sites a wonderful place to visit. You'll also be joining our charity, which through our 400+ historic monuments, buildings and sites, brings the story of England to life for over 10 million visitors each year.

Benefits include:

• The opportunity to progress your career within the heritage sector;
• Apprenticeship opportunities
• Subscriptions to professional bodies
• Free access to all English Heritage sites for you another adult and up to 6 children (under 18 in the family group)
• 25% discount in our shops and cafes;
• Enhanced Maternity/Paternity/Shared Parental leave
• 25 days holiday plus Bank Holidays pro rata rising to 28 days after 3 years, with the option to buy additional leave
• Matched pension contributions up to a maximum of 10% which can be paid via salary exchange or salary deduction
• Flexible hours

Interviews will be held on 17th March at Pendennis Castle.