Senior Relationship Manager
This vacancy is published by an accredited employer with authorized corporate payroll and standard compliance adherence.
Transatlantic Cost of Living & Purchasing Power Benchmark
Position Overview & Specifications
- Ability to execute client visits in partnership with a Team Leader and perform service reviews to ensure clients satisfaction
- Attend annual meetings as an inspector of election utilizing outlined protocol and become knowledgeable of the requirements of an inspector of election
- Some knowledge of Corporate Actions processes such as: reverse splits, tenders, subscriptions and Rights agreements
- Prioritize receivables to ensure collection activity is executed as outlined in client contracts (30/60/90 days)
- Maintain consistent communication with Operations to ensure client requests are processed in a timely fashion
- Ensure the creation and maintenance of all account plans
- Manage and respond to all client inquiries and correspondence in close partnership with TA Operations Teams
- Ensure optimization client relationships to maximize revenue opportunities and create visibility for the AST brand
- Take proactive steps to gain product knowledge and support the facilitation of upsells
- Utilize software to keep each client profile current and accurate
- Drafting internal and external letters and documents
- Ensures proactive responsiveness to clients
- Fosters & maintains internal and external relationships to facilitate all assigned duties and responsibilities
- Ability to troubleshoot and resolve client concerns
- Recommend and implement service enhancements, developments or solutions to meet customer needs beyond our standard service offerings.
- Bachelor’s Degree or 1 – 3 years in a client services role
- Excellent customer service skills
- Strong time management skills with ability to prioritize client request by urgency level
- Experience reading and interpreting basic legal documents
- Strong analytical skills with high attention to detail and accuracy
- Effective organizational, multi-tasking and prioritizing skills
- Ability to work in a fast-paced deadline driven environment
- May require the need to travel to other locations.
- Intermediate level proficiency in MS Office suite
- $125,000-135,000 per year
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
Similar Opportunities in United Kingdom View All UK Roles →
Principal Data Analytics Specialist
Senior Clinical Diagnostic Radiographer
Werkstudent Mobile Development (m/w/d)
Apply for this Position
Receive high-paying Finance openings directly to your inbox.
Direct Candidate Application
Senior Relationship Manager • Equiniti
Encrypting candidate credentials...
Connecting to official employer gateway...
Application Successfully Queued!
Your application for Senior Relationship Manager has been received by Equiniti.