MDT Pathway Involvement Officer

The MDT Pathway Involvement Officers will support Northumberland Recovery College (NRC) and VCSE Mental Health Alliance to maintain and continue to meet the needs of Community Mental Health Transformation (CMHT) in the following ways:

• Engagement with service users
• Engagement in local communities
• Establishing and developing links with Northumberland PCNs
• Establishing and developing links with CNTW clinical teams
• Attending MDT meetings to identify and recommend NRC activities to support individuals
• Engaging and supporting pathways from CNTW and PCNs to NRC activities
• To measure the impact/effectiveness of the work on individuals and CNTW Primary/Secondary Care services, through feedback surveys and/or focus groups

The post holder will ensure that our services are provided in a way that is consistent with our values, supporting and promoting an organisational culture that values: compassion, accountability, respect, excellence, and innovation.

Key Responsibilities

• To be aware of the needs of individuals living with SMI in Northumberland, specific to their community.
• To attend MDT meetings in both Primary and Secondary care.
• Maintain knowledge and understanding to co-ordinate and manage the pathway of individuals to appropriately support their mental wellbeing in their own community.
• To use knowledge gained from MDT meetings in Primary and Secondary care, and use high levels of communication to proactively support and encourage individuals to access relevant activities and courses.
• To have the ability to make proactive recommendations for non-clinical support enhance the patients pathway.
• To have an extensive knowledge of the most up to date NRC activities/course timetable and to use this knowledge to make appropriate recommendations to the patient pathway.
• To communicate information to a wide range of health professionals and use own initiative to seek professional advice as needed.
• To gain knowledge of medical terminology as appropriate (for information purposes only).
• To take time to understand individual cases and make recommendations for non-clinical community-based support.
• To ensure all individuals are enrolled with NRC and provide support with this process where required.
• To be aware of and adhere to appropriate risk escalation and safeguarding procedures.
• If appropriate implement any ideas that support the improvement of the pathway with the support of the wider MDT team.
• To have an understanding of any issues that may impact on the pathway.
• To regularly meet and keep clear communication with NRC and VCSE MH Alliance colleagues and those in MDTs.
• To work with the MDT members to ensure that appropriate action follows the MDT meeting.
• To have the ability to confidently speak up in an MDT meeting in situations where the other members are consultant level.
• To keep up to date data on number of patients referred to NRC/VCSE MH Alliance.
• To measure impact and evaluate patient experience using online survey (JISC) and focus groups with Primary/Secondary care.

What we offer in return

We are proud to have been recognised and certified as a Great Place to Work, which speaks volumes on how much we value our staff members. In return for the hard work and dedication from our teams, we offer the following benefits:

• 30 days Annual Leave plus Bank Holidays (rising to 32 days at 5 years’ service) and with the option to purchase or sell days
• Enhanced Pension
• Refer a Friend payment, Cycle to Work & Enhanced Car schemes
• Vitality Wellbeing Programme including Employee Assistant Programme, GP & priority Physiotherapy access and shopping discounts.
• Fully funded flu vaccines
• Technology salary sacrifice scheme for home appliances, tablets, mobiles, TV’s, fitness trackers and more
• A supportive culture that values work-life balance including agile working and the option to apply for flexible working from day one, career breaks, and up to a week’s special leave a year to help you manage unexpected life events
• Ongoing CPD – Our brand new 'Elevate' programme brings a range of CPD to all modalities. We work with experts from across the country to bring high-quality development to our teams, to help further their skill and knowledge and improve the support we provide.
• Family friendly policies including Enhanced Maternity, Paternity and Adoption pay
• Volunteer Programme
• Enhanced Life Assurance Scheme