Customer Service
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Position Overview & Specifications
Event Traffic Marshals required!
- Do you want to earn extra cash?
- Are you able to work flexible hours?
- With variable shifts patterns?
- Do you have amazing customer service skills?
- Have a can-do attitude and enjoy working as part of a team?
- Are you a solution seeker?
- Do you have the ability to communicate with members of the public?
- Would you enjoy working outdoors at events and meeting new people?
If this describes you, ETMS have several positions available.
Job specification: This position involves working in the great outdoors at music festivals and events in Hyde Park, Crystal Palace Park, Finsbury Park, Regents Park, Hampton Court Palace, Brentford Stadium among other event sites and parks in and around London, (hopefully in the sunshine). You will be expected to wear black trousers, a black polo T-shirt and black footwear. You will be supplied with high visibility uniform for safety purposes. You will have access to cold/hot drinks, breaks and the best support staff you could ask for! Under the direction of an experienced Supervisor, your duties will include:
- Provide direction of work.
- Manage vehicular deliveries.
- Issue passes.
- Log vehicles entering and exiting site.
- Instruct drivers on the site rules.
- Manage the speed limit.
- Provide a vehicle buggy escort service.
- Manage the vehicle routes for production and artists.
Applicants with traffic management experience are highly desirable but not essential. Full training will be provided by our training team.
Start date: Successful applicants will be buddied up on site with one of our experienced team members.
Pay: starts at £11.70 per hour.
Self-employed opportunities available on production of a valid UTR. self-employed rates are based on experience and task.
Hours: Shifts averaging 10 hours will be available to successful applicants on a first come first served basis.
Why work for ETMS? ETMS prides itself on only using the best customer-driven people available. Our number one priority is the safety of our client’s customers whilst ensuring they receive a memorable experience every time. ETMS have been operating in the events industry for over 36 years. We work at some of the best events and venues around, from 60,000 strong music festivals to bespoke exhibitions in Central London.
Job Types: Full-time, Part-time, Freelance
Part-time hours: 40 per week
Salary: From £11.70 per hour
Benefits:
- Flexitime
- On-site parking
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Flexitime
- Holidays
- Monday to Friday
- Night shift
- Overtime
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Performance bonus
Experience:
- customer service: 1 year (preferred)
Language:
- English (required)
Work authorisation:
- United Kingdom (required)
Work Location: One location
Reference ID: ETMS - General Post
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
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Customer Service • Exhibition Traffic Management Services
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