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Customer Service Expert 1

🏢 Foundever 📍 Kingston upon Thames, England 💼 Company - Private
Currency:
£13 - £13
£1 - £1 / mo
Verified Corporate Employer (Authorized Corporate Employer)

This vacancy is published by an accredited employer with authorized corporate payroll and standard compliance adherence.

Transatlantic Cost of Living & Purchasing Power Benchmark

Verified Analytics
Location Base
Kingston upon Thames, England
Tier-1 UK Economic Zone
Est. Take-Home Pay
68% - 74% (After PAYE & NI)
Single tax filer baseline
Transatlantic Parity
1.0 GBP ≈ $1.28 USD Living Standard
Direct corporate benchmark

Position Overview & Specifications

About Us

Are you looking to begin a new career? Do you have a passion for Customer Service? Are you eager to learn and willing to train? If so join Sitel to work with our client, Intuit, proud makers of QuickBooks, TurboTax, Mint, Credit Karma and Mailchimp. You will join the Customer Success team as a Customer Success Expert. We support small businesses, accountants, and self-employed individuals and we're looking to grow our team of talented individuals.

This role would suit anyone who is tech savvy and has strong experience within customer service. We are interested in hearing from anyone with retail, hospitality and other customer facing roles.

As a Customer Success Expert, you will be pivotal in delivering an awesome product and service experience for our customers using our online suite of products for our customers and the business.

Job Summary

Key Details!
  • Salary - £12.50 per hour (weekly pay!)
  • Weekly hours - 37.5 hours; Monday to Friday 8am-7pm
  • Permanent Contract
  • Training - 4 weeks, Monday to Friday 9am-5.30pm
  • Start Date: 05.06.2023

Why work for Foundever?

Our office is based in the heart of Kingston town which offers a bustling market town, on the banks of the River Thames, plenty of shops and options for lunch in restaurants or cafes.

We are a multilingual hub who specialise in languages. Each person in our organisation brings a unique set of skills, backgrounds and cultures. Our success lies in our diversity, and our differences are our strength.

What are you waiting for? Start your Foundever journey and click apply!

Learn, Lead & Grow at Foundever

Data Notice

Foundever Group is an equal opportunity employer. We value our diversity and we're committed to making Foundever a truly inclusive place to work. We recognise and embrace that people work in different ways and we'll always adapt as much as possible so you have the best and most comfortable working environment that we can offer.

If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you.

The personal data you provide in your application, and as part of the recruitment process, will only be held and processed for the purpose of the selection processes of Sitel and in connection with any subsequent employment or placement, unless otherwise indicated. Your data will be retained only for as long as is permitted by UK legislation and then destroyed.

About Foundever

Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best experiences for +750 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
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Candidate Selection & Onboarding Process

1

Application & Resume Screening

Submit your tailored CV/Resume directly to the talent acquisition portal.

2

Technical & Competency Interviews

Virtual interviews with the hiring manager and multidisciplinary team.

3

Formal Offer & Benefits Negotiation

Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.

4

Onboarding & Corporate Integration

Equipment provisioning, team orientation, and commencement of duties.

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Hiring Organization
Foundever

Apply for this Position

Location: Kingston upon Thames, England
Eligibility: Verified Employer Direct Placement
Schedule: Company - Private
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