Administration Assistant

We are seeking to recruit an Administration Assistant for our Personal Injury Trust Team to support the administrative function of the Personal Injury Trust Team.

Are you a confident communicator?

Do you have excellent administrative skills?

Do you enjoy working as part of a team?

If you believe this is you and are looking for the right opportunity ,or a company that will match your self-drive and goals then we want to hear from you!

Frenkel Topping is an independent financial adviser specialising in providing advice and expert services to those seeking damages for personal injury and medical negligence. For more than 30 years we have worked with people who’ve suffered life-changing injury or illness and are trying to rebuild their lives in the most challenging of circumstances. Often after an injury, a person is unable to work and it can be some time until a case is settled, leaving them financially vulnerable for potentially long periods of time.

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Purpose

To provide comprehensive administrative support to the Personal Injury Trust (PIT) team.

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Key Responsibilities

To undertake general office administrative duties for the PIT team within set timescales such as (but not exclusively):

• Data entry on our online database.
• Drafting paperwork to set up trusts.
• Invoicing,
• Processing documents when they are returned by clients.
• Sending timely reminders to clients and solicitors in order to progress cases.
• General scanning, printing and filing duties.

From time to time, you will be expected to speak with clients over the phone to assist with issues (i.e., regarding the completion of documents, ID queries, etc).

To work as part of a team to ensure trusts are set up efficiently and clients' queries are answered in a timely manner.

Contribute to the team's performance targets.

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Skills & Abilities

• A willingness to undertake appropriate training.
• A high level of accuracy and attention to detail.
• Good interpersonal skills to liaise effectively and cooperate with clients and colleagues.
• Good organisational skills to effectively manage workloads and prioritise urgent tasks.
• Good verbal and written communication skills.
• Good computer skills, i.e. comfortable with MS Word, Excel, Outlook, etc.

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Personal Qualities

• Display self-motivation, drive and enthusiasm
• Possess a flexible approach to work
• A desire to support vulnerable clients
• Be hard working, enthusiastic and reliable and a good team player

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Education & Training

Maths & English Language GCSE Grade 4 (C) or above, or equivalent to this.

And last but not least, what's in it for you?!
We are passionate about growth and aim to provide every employee with a clear development plan, with regular reviews that enable them to reach their career goals
Working within an expanding business with an ambitious growth strategy
Fantastic benefits including private health care, flexible working opportunities, cycle to work scheme, employee recognition and more!

Frenkel Topping Group is an equal opportunities employer that is committed to diversity and inclusion in the workplace.

​Frenkel Topping Group is proud to be Disability Confident Committed. If you are invited to an interview, please let us know if you require any reasonable adjustments during the recruitment process that will allow you to perform to the best of your ability.

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Please submit your CV to apply for this role.

Job Type: Full-time

Salary: £20,000.00-£23,000.00 per year

Benefits:

• Casual dress
• Company events
• Company pension
• Cycle to work scheme
• On-site parking
• Private medical insurance
• Transport links

Schedule:

• Monday to Friday

Work Location: In person