Operations Manager

We’re excited to be sharing that we have an opportunity for an inspiring leader to take their next step in their career by joining the Fresh central team as an Operations Manager covering the Northeast of England. This role will offer you the autonomy to stamp your mark on your region enabling you to use your knowledge of the nuances of the geographical area and your commercial insight to set the mark for quality standards and to grow your team by bringing talent into the organisation.

The Operations Manager role purpose is to offer leadership to the wider site-based teams who provide the services that Fresh are contracted to deliver at the quality standards expected from our stakeholders’ which includes clear and visible people management and development. You’ll be working closely with local clients attending meetings, reporting back to senior management as required and will also oversee the site budgets and supervision of management of spend.

About you

This is a real hands-on management role where you’ll be supervising many aspects of the business, so we’re looking for an individual who has demonstrable experience of people management and development and operational management experience in either residential or facilities management. A formal qualification within Residential Letting and / or Property Management would be highly desirable and it’s essential that you have working knowledge of HMO licencing and the ANUK code of practice.

The Operations Manager liaise with many different stakeholders, both internally and externally so it’s important that you have strong communication skills with the ability to adapt your communication style dependant on your audience and have experience of client management and reporting on performance.

This is a homebased role with regular travel to the Fresh sites within your region.

Why work for Fresh

Fresh can offer you an exciting, collaborative, people-first environment where you can build your own career in a fast-growing industry.We have a dedicated Training team to assist with your job training, and an in-house Learning & Development team to support you with personal and professional development including vocational qualifications.

About Fresh

Part of the Watkin Jones Group, Fresh are a multi award-winning student accommodation provider with over 22,000 beds in our portfolio across the UK & Ireland. We’re looking for someone to support their residents and the wider operational team. We create great places to live, built on the simple principle that the people around you can make a huge difference to your way of life. If you’re a people person who loves working collaboratively and is great at making things happen, then you’ll fit right in!