Flexi Crisis Worker

Role Responsibility:

Flexi Crisis Worker

The Glade, 30 West Road, Telford. TF1 2BB

Shifts: We are looking for Flexi staff able to give at least 4 shifts per month availability mainly week day cover, but possibly also some night and weekend cover

Start/Finish times: 08:00-17:00, 17:00-08:00

Full training will be given

You will need to live within 60 minutes driving time of the SARC

G4S Health Services has been one of the leading providers to all justice health environments since 2005. Working across Secure, Custody and Sexual Assault Referral Centres (SARC) across the UK, we provide primary care and forensic healthcare to a wide range of patients.

A Sexual Assault Referral Centre is a dedicated centre providing a comprehensive service to men, women and children who have suffered sexual assault, both for those who wish to involve the Police and those who self-refer. Utilising a multi-disciplinary team of Doctors, Nurses, Crisis Workers, Police Officers and support staff the SARC will provide crisis support, appropriate facilities and trained staff for completion of forensic medical examination, provision and advice regarding aftercare including emergency contraception, pregnancy testing, as well as facilitating counselling and ongoing support via third sector agencies and Independent Sexual Violence Advisors.

Exciting opportunity to join The Glade SARC Crisis Support Workers covering Telford SARC.

Job outline: To provide the highest level of on-call advocacy support for all clients accessing the SARC service

Rates of Pay as a Flexi Crisis Worker:

• 08:00-17:00 Retainer £18.75
• 17:00-08:00 Retainer £31.25
• £57.50 case payment for the first 4.6hrs inclusive then £12.50 per hour thereafter
• £30 payment for self referrals per client per shift.

What's involved:

• To assist with the administration and management of clients accessing the SARC service
• To arrive at the SARC within 60 minutes in the event of a call-out
• To offer a welcoming environment to all service users and visitors upon their arrival at the SARC
• To provide advocacy service to all SARC clients
• Provide sensitive, non–judgmental support, enabling the service user to regain control and selfesteem.
• To work within a multi-disciplinary team, liaising and providing support to each other To offer telephone support to SARC clients
• To provide information to enable clients to make informed decisions in relation to the self-referral option, medical care, forensic examination, making a police report and onward referrals.
• To produce clear record keeping/documentation and ensure it’s secure storage as per SARC policy.
• To operate within the equality and diversity framework ensuring all staff / patients receive equal treatment at all times
• Understands all company policies and procedures, delivers contractual obligations, quality audits and compliance to areas of responsibilities
• To assess, offer and gain consent from the client for any onward referrals.
• To ensure a high standard of DNA decontamination between forensic cases.
• To assist with the collection of forensic samples, ensuring continuity and chain of evidence are maintained.
• Undertake the Crisis Worker role at any location outside the SARC in order to meet service needs if required, eg Hospital, Prison, Care Home
• To document clearly any safeguarding concerns, complete any relevant risk assessments and liaise with the Sexual Offence Examiner, police officer and SARC office team

Key Competencies:

• Understanding the organizational environment
• Understanding the organizations goal and objectives
• Supporting and working with others
• Delivering Objectives
• Dealing with Changing Circumstances
• Sharing and Co-operating

The Ideal Candidate:

Essential Skills:

• Previous experience of working with vulnerable people.
• Full Driving Licence and Access to own vehicle.
• Strong communication skills both written and oral.
• Competent Computer Skills

Desirable Skills:

• Experience of working with victims of sexual assault.
• Relevant qualification in supporting victims of sexual abuse and/or physical abuse.
• Forensic Awareness
• Multi-Agency Working

Benefits:

• Company pension scheme with employer contributions.
• G4S Life Assurance Scheme.
• Subsidised healthcare plan.
• Charity work- Match-IT and Payroll Giving.
• Employee Assistance Programme Scheme (Confidential Counselling Services, 24/7 support specialising in health and medical topics).
• Discounts on high street shops and brands including several leading high street brands, retailers and travel suppliers.

This role requires the ability to work with vulnerable people in a caring and compassionate way. A DBS check and relevant police/ prison clearance will be required to exclude any individuals with a history of behaviour which could be considered unacceptable (by G4S or the clients). Safety is of paramount importance and the post holder must ensure that safe systems of work are followed without compromise.

Disability Confident