Health Care Assistant - Pre-op

Clinical Support Worker

37.5 Hours per week - Permanent

£22,816- £24,336 per annum

Closing Date: 14thJune 2023

Interview Date: TBC

This post may close early due to high numbers of applications so you are advised to apply promptly.

All correspondence for this vacancy will be sent by email; please check your account regularly including your Junk and SPAM areas.

A great and friendly place to work, so bring your passion, commitment and expertise and enjoy the opportunities to make a difference every day.

#JoinTeamEliot

Clinical Support Worker

About us

Here at George Eliot our vision to‘excel at patient care’takes centre stage. An ever evolving clinically-led acute service provider we are on a journey to continually provide high quality, safe and responsive services delivered by inspiring, friendly and compassionate staff who share our corporate values which underpin everything we do. Our values are not just words on a piece of paper, they bond us together, reflect our ambition and shape who we are:

Effective Open Communication

excellence and safety in everything we do

Challenge but support

Expect respect and dignity

Local health that inspires confidence

Benefits: On-site nursery, 27 days minimum annual leave plus bank holidays, cycle to work scheme, flexible working, on-site discounted gym, extensive in-house course learning directory, buying and selling of annual leave, subsidised restaurant, tranquillity garden and generous subsidised on-site parking.

Don’t meet every single requirement? Studies have shown that women and people of colour aren’t as likely to apply unless they meet every qualification. We’re dedicated to building a diverse, inclusive workplace, so if you’re excited about this role and meet our values, but your experience doesn’t align perfectly with everything in the JD/PS – apply anyway or email us to discuss the role further

PURPOSE

The Clinical Care Support Worker will function at a higher competency level that of other Health Care Support Workers with responsibility for actively participating as part of the multidisciplinary team within the Pre-operative Assessment Unit. The Clinical Care Worker will be working under the direct supervision of the Senior Nurse within the Pre-operative Assessment Team. The role involves providing direct nursing care to patients, investigations and treatment as directed and outlined in patients care plan. The role involves participating and running patient facing clinics and virtual consultations with patients, and ensuring

the relevant referrals are made once information is gathered from the patient’s my pre-operative online questionnaire and trained nurses assessment.

Main duties and Responsibilities

• Assist in the care of patients each shift under the supervision of a registered nurse delivering personal and clinical care.
• Assist in the delivery of clinical care and associated activities in line with appropriate standards and guidelines.
• Document care in patients records and ensure countersigned by a registered nurse.
• To use accurate, clear and concise documentation written or electronically.
• Use personal effectiveness and knowledge to contribute to the development and delivery of a high-quality, cost-effective service
• Within the remit of your role and under supervision contribute to the planning and completion of holistic assessment.
• Liaise and work with all members of the multi-disciplinary team understanding their roles.
• Anticipate the needs of the patients to ensure comfort, safety and dignity at all times.
• Maintain all aspects of confidentiality regarding patients, relatives and colleagues.
• Have a responsibility for the tidiness and promoting cleanliness of patient areas, including equipment, assessment rooms, storerooms, and take appropriate care of furniture.
• Ensure patient trolleys, examination couches are properly cleaned between patient use.

Clinical

With appropriate training the Clinical Support Worker will gain skills, knowledge and competence to undertake / perform the following: -

• To undertake, record, document and report the following as appropriate to the clinical area:
• Temperature, pulse, blood pressure, respiratory rate and oxygen saturations
• Completion of NEWS documentation and escalate and report results to appropriate registered nurse / practitioner.
• Patientrack Blood sugar recordings obtained by capillary sampling.
• To ensure the appropriate monitoring of fluid balance charts.
• Removal of urinal catheters and collection of specimens
• Venepuncture
• Cannulation
• ECG

Communication Skills

• To work as a member of the pre-operative assessment team, establishing effective communication across the multi-disciplinary team and wards and departments across the Trust and with patient and carers
• To establish professional relationships with patient and carers, communicating in ways which respect views, beliefs and culture and being aware of own response to distressing circumstances.
• To report to the senior nurse on duty in a timely way giving information relating to all work activity and identifying significant changes in relation to direct patient care and treatment plans.
• To act as a patient advocate.
• To have an awareness of triggers and processes for incident reporting, safeguarding concerns and wider governance issues and be able to escalate to the Senior Nurse on duty.

Education, Training and Information:

• To maintain professional standards in agreed range of clinical and non-clinical activities specific to the Surgical Assessment Unit, maintaining and updating skills and knowledge as per Trust policy
• To work at all times within the boundaries of competence, at no time undertaking activities that have not been previously agreed
• To be aware of own individual learning needs and seek appropriate support
• To participate in the appraisal process
• To keep up to date with Statutory and mandatory training (CSFT)

Administration Support:

• To access and obtain the results of patient investigations i.e. hematology and biochemistry
• To be responsible for specific audit activity as agreed with the Surgical Assessment Manager including personal identifiable data i.e. patient satisfaction questionnaires, venous access audits
• To ensure that patients are booked and discharged appropriately onto the Lorenzo system in the absence of admin support.
• To assist the tracking of patient records
• To add alerts onto Lorenzo
• To keep up to date records of referrals that have been made to other departments/ voluntary sectors
• To maintain records and update accurately following telephone calls to patients in regard to confirming that they still want their operation to go ahead.