Job Description

Studio Assistant, LBC (up to 12 Months FTC)

Reporting of the role

This role reports to Deputy Managing Editor, LBC

Working Hours

16-20 hours per week: Monday – Thursday (4/5pm – 9pm)

Overview of job

This role greets presenters and guests into our LBC Millbank studios. This role requires the successful candidate to be well-mannered, approachable, and professional at all times. This role will interact not only with our guests and presenters, but with our LBC and security team to ensure company standards are followed at all times.

Although this role is primarily a meet and greet role, this role will provide the successful candidate with the perfect opportunity to learn about producing a radio show while presenters and guests are on-air. This includes tips and tricks from tech operatives, producers and sound designers and is a great steppingstone into the world of broadcasting and content and therefore a curiosity about radio and news is crucial!

3 best things about the job

• Daily you will meet and greet a vast mix of guests into our studio

• No two days are the same! The studio assistant role is a fast-paced role that puts you at the very centre of LBC

• The opportunity to learn about what it takes to produce a radio show while presenters and guests are on air from the passionate team at LBC

Measures of success –
In the first few months, you would have:

• Be able to confidently meet and greet visitors and provide assistance where needed.

• Perform a range of admin duties such as, book rooms, manage several excel spreadsheets, and update shared documents.

• Take ownership of booking event related activities in house, and effectively communicate between departments to update the events that commence on site.

Responsibilities of the role

• You’ll be part of a team that is responsible for the efficient day to day running of the Millbank LBC studios

• Meeting and greeting a vast mix of visitors and guests into the building

• You’ll be taking calls over the phone; a friendly, professional and welcoming approach is crucial.

• You’ll need to ensure that all front of house areas are kept tidy, free from obstructions, and set up to standard

• You will be requested to perform various admin duties, for example monitoring security passes issued daily

• You will be working with the team in the use of our Envoy visitor management system, assisting guests to sign in, as well as ensuring the NDA is signed unless agreed otherwise by senior members of Global

• Responsible for setting the Wi-Fi Passwords daily

What will you need

The ideal candidate will be proactive and willing to develop and implement innovative solutions, capable of the following:

• Previous front of house experience is preferable, but not vital

• Excellent knowledge of Microsoft programmes, such as Excel and Word, and confident on a Mac laptop

• Strong administrative abilities, and able to work independently whilst using your initiative.

• You should have a professional telephone manner, and have outstanding customer service with staff and guests

• Curiosity about the production of radio shows and news

• You’ll need to have health and safety knowledge and strive to follow all our policies around keeping people safe

Everyone is welcome at Global

Just like our media and entertainment platforms are for everyone, so are our workplaces. We know that we can’t possibly serve our diverse audiences without first nurturing and celebrating it in our people and that’s why we work hard to create an inclusive culture for everyone. We believe that different will set us apart, so no matter what you look like, where you come from or what your favourite radio station is, we want to hear from you.

Although we cannot make guarantees, we welcome conversations about flexible working for all roles at Global

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