Registration Case Officer

Who we are:

We are the General Teaching Council for Scotland. We register and regulate the teaching profession as a safeguard for the quality of education in Scotland. We work to maintain and enhance trust in teaching. We are a statutory body meaning our role is set out in law. We are independent of government.

Why work for us?

Make a difference to the quality of learning and teaching for children, young people and adult learners in Scotland.

Flexible working is our default and is open to all. You will have flexibility over when and where you work, depending on the requirements of the role. Most of our people choose to primarily work from home but office space is available if preferred. You will be expected to travel to our office in Edinburgh to attend collaborative events and as the role requires. Please talk to us about your individual flexibility preferences.

Learning is one of our core principles. We will support your learning and development to help you perform at your best in your role and to develop your future career.

Annual leave entitlement is a generous 42 days.

Local Government Pension Scheme is open to all employees.

Our Values

Trust and Respect – All of us are equally important. We seek out and listen to others’ views. We support each other and build positive working relationships.

Integrity – We do what we say we will. We deliver on our plans and effectively communicate with others. We are committed to continually learning and improving.

Social Justice – We embrace diversity. We understand the importance of positive wellbeing and seek to support each other and our registrants. We want you to feel like you belong.

The Role

What you will do

You will be responsible for applying policy and guidance to make decisions in individual registrant and prospective registrant cases across the teaching profession career journey. You will provide effective advice to registrants and prospective registrants on behalf of GTC Scotland through efficient case consideration and/or assessment.

What you will need to be successful

• Evidence of effective application of policy and guidance in individual situations
• Experience of working in a role with policy guided decision-making responsibility and exception management
• Experience in effective interactions with colleagues, customers and/or service users
• Good quality written skills
• Good digital literacy including competency with Microsoft 365 applications (including Outlook, Teams, Word, Excel, PowerPoint, SharePoint, Dynamics)

We don’t expect perfection. If you don’t meet 100% of the requirements but you share our values and you believe you have the potential to be successful in the role we encourage you to still apply.

We are committed to building a diverse and inclusive team where people can bring their whole selves to work. We want to hire the best person for the role, irrespective of their background. We use a recruitment platform which aims to reduce any unconscious bias.

Application and Selection Process

Apply via the URL link provided which will take you to the Applied Platformby the closing date of 5pm on Monday 27 March 2023.

Invites to interview issued by Thursday 6 April 2023.

Interviews will take place via Microsoft Teams on Tuesday 18 April 2023. We advise you to hold this date in your diary.

If you have a medical condition or other individual need which you believe may affect our interview / assessment arrangements, or your ability to be at your best please, let us know so we can discuss how we can support you and make any adjustments that may be required.

Job Types: Full-time, Permanent

Salary: £29,262.00 per year

Benefits:

• Casual dress
• Company pension
• Cycle to work scheme
• Employee discount
• Flexitime
• Free parking
• On-site parking
• Sick pay
• Store discount
• Work from home

Schedule:

• Flexitime
• Monday to Friday

Work Location: Hybrid remote in Edinburgh