Digital Business Analyst

Job Introduction

ROLE: Digital Business Analyst

LOCATION: London or Manchester (Hybrid)

REMUNERATION: Competitive + Benefits

We are seeking a Business Analyst to support the development of the Bank's future state digital workplace proposition, including digital products such as digital signing, document management and secure email. The Business Analyst will work as part of a cross-functional team, eliciting requirements, creating user stories, and recommending solutions that will help deliver an enhanced user experience and improved business performance, whilst ensuring regulatory compliance. The Business Analyst will adopt both an agile and waterfall approach, depending on the deliverable.

Main Responsibility

• Requirements engineering: elicit, analyse and validate stakeholder requirements, business requirements and solution requirements (functional and non-functional). To document the requirements in the form of user stories supported with acceptance criteria and to have the ability to elicit requirements ensuring both vertical and horizontal traceability.
• Business case creation, feasibility study and solution evaluation: analysing and assessing risks and impacts of solution options, performing cost-benefit analysis and collaborating with a variety of stakeholders to achieve an investment decision.
• Strategy analysis: exploring and analysing current situations, internal and external strategic drivers, implementation strategies and identifying risks and impacts of a desired implementation approach.
• Process Design: ability to document both the AS-IS and TO-BE situations for relevant business domains.
• Planning and monitoring deliverables: monitor and manage his/her own BA and wider project deliverables. Escalate and manage risks and issues as they arise.
• Change Delivery: Helping identify impacts to the Business, Processes, IT Systems and Organisational structure.
• Business readiness - Planning and coordinating communications and training to support solution implementation.
• Collaborative working: Active participant and contributor within the Bank’s BA practice.

The Ideal Candidate

• Effective stakeholder management.
• Able to effectively communicate to varying levels of stakeholders
• Analytical approach to work; varying ways to problem solve (e.g. data analysis, MI), root-cause analysis etc.
• Be able to work autonomously and as part of a wider team.
• Knowledge of the fintech ecosystem, keeping abreast of market trends and competitors’ digital propositions.
• Practical experience and an understanding of both Agile and Waterfall ways of working.
• Experience in modelling business processes, preferably BPMN or other industry modelling standards.
• Experience using a variety of BA software tools such as JIRA, Confluence, MS Visio etc.
• Experience working within the Financial Digital Services sector is also desirable
• Good understanding of Application Programming Interface (API’s)

Package Description

£ competitive

About the Company

Handelsbanken UK is embarking on a digital transformation programme that will result in internal process efficiencies and an enhanced customer experience, affording greater choice and flexibility to customers around how they interact with the Bank.