Operations Manager

H beauty is welcoming a new, exciting role of Operations Manager to join the Harrods family. The Operations Manager is a key part of the Store leadership team. As an exceptional and full rounded leader, you will be accountable for all the operational aspects within the store and working collaboratively with the rest of the management team to achieve and deliver our business vision of Anything Is Possible in the world of beauty.

About the Role

As a highly skilled operational individual, you will lead on the vision and operational duties set for your store. Always with an eye on the results of today, you are also anticipating the trends of tomorrow and influencing key stakeholders as a result. You will be an integral part of all strategic plans for your store which you will constantly be reviewing and feeding back on, by taking full ownership of the operation for the store – both having full accountability for the own bought business and creating a constructive partnership with our concessions.

You will also:

About You

You will be an inspired and empowered leader who can work wonders to support our vision to not only drive new revenues but also bring the Harrods story, experience, values and magic to new customers. You will also have high levels of emotional intelligence and awareness with the ability to flex your style to suit the team you have. You will also require the ability and confidence to analyse and interpret data sources to then take the appropriate actions to allow the data to have the most relevant impact.

You will also:

About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.

On top of this, you will receive a great set of benefits, including 25 days holiday (with your birthday off too), great in-store discounts with extra 10% staff only days, a generous pension scheme and a culture of recognition which celebrates and rewards individual achievement.

Uniquely You

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or Instagram

Additional Information:

Time Type:

Department: